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Strengthening ICT supply chain resilience is everyone’s business

December 13, 2021 2:22 p.m.

By Genie Sugene Gan, Head of Government Affairs, Asia-Pacific, Kaspersky

NotPetya, WannaCry, ShadowPad, and Sunburst may or may not be household names, but these malware, and many more, have unleashed significant harm on the world.

Recently, one such instance of malware was used to attack an IT services company based in Dublin, which supplies security software to scores of large cybersecurity contractors. Working through the company, hackers infected hundreds of its clients worldwide with ransomware, and demanded USD 50,000–5 million from each business in exchange for the decryption key.

Earlier this year, another attack hit an American IT software company, and subsequently infiltrated nine U.S. federal agencies, including the Office of the President, and the Treasury and Commerce Departments.

What these attacks have in common is their modus operandi: hackers targeted software vendors or IT companies to gain backdoor access to their clients’ systems, infecting hundreds and thousands of systems in one go.

This is perhaps how “supply chain” got its name – each part of the process stream is inevitably linked to another. When one part gets affected, a domino effect soon follows. 

The Problem 

ICT supply chain cyberattacks are on the rise – the European Union for Cybersecurity estimates a four-fold growth in attacks in 2021 compared to 2020. The risk is compounded as vulnerabilities can be introduced at any phase of the ICT life cycle: from design – through development, production, distribution, acquisition and deployment – to maintenance.

The impact of these breaches is also set to grow, given the increasing interconnection of IT systems across organizations, sectors and countries. In a 2019 survey by Gartner, 60% of organizations reported working with more than 1000 third parties.

Upon successful infiltration, cybercriminals enjoy free rein to conduct cyber espionage, steal data and intellectual property, or extort money through ransomware attacks, which have been on the rise. From 2019 to 2020, the number of Kaspersky users encountering targeted ransomware – malware used to extort money from high-profile targets such as corporations, government agencies, and municipal organizations – increased by 767%.

While the impact on governments and enterprises may feature more prominently, the wider public is not spared. An attack on a grocery chain could force the temporary closure of scores of supermarkets, or a virus may be unleashed on millions of PC users through a software update (as, for example, occurred in the ShadowHammer3+1 attack, which Kaspersky detected and promptly mitigated in 2019). Taking it further, the compromise of systems providing healthcare or public utilities may disrupt the provision of these essential services. And these are the very day-to-day things that affect individuals like you and me. 

Early Responses

Recognizing the risks and impact of supply chain cyberattacks, more countries are taking action. Since 2020, national cybersecurity strategies were either released or updated across Asia-Pacific, including in Singapore, Malaysia, Australia and Japan. Other countries, like Vietnam, India and Indonesia, are soon expected to release their own national strategies or implementation details too.

But when it comes to ICT supply chain resilience, the solution is more complex in view of the multitude and range of stakeholders involved. Some governments have intervened, with a focus on protecting the ICT supply chains of Critical Information Infrastructure (CII):

  • In 2018, the U.S. Department of Homeland Security established the ICT Supply Chain Risk Management Task Force, a public-private partnership to develop consensus on risk management strategies to enhance global ICT supply chain security. The Task Force has released guidelines on the sharing of supply chain risk information, and risk considerations for managed service provider customers.
  • The Australian Cyber Security Centre also published guides this year for businesses to identify cybersecurity risks associated with supply chains, and to manage these risks.
  • The Cybersecurity Agency of Singapore announced that it will shortly launch a CII Supply Chain Programme for stakeholders to adhere to international best practices and standards for supply chain risk management.

The Way Ahead

The global nature of ICT supply chains necessitates a stronger, coordinated response at every level.

Globally, countries and International Organizations (e.g., INTERPOL, the UN, ASEAN, Europol) have taken steps to tighten cooperation and share best practices:

  • Multilateral platforms – Today, the United Nations Group of Governmental Experts and Open-ended Working Group are platforms that can be used by countries to develop consensus around cyber processes and norms. Conferences such as the UN Internet Governance Forum provide further opportunities to discuss at the working level: in 2020, Kaspersky together with our partners organized a workshop to discuss the need and ways to develop assurance and transparency in global ICT supply chains.
  • Bilateral partnerships – Countries around the region, including Vietnam, India, Japan, Singapore, China and South Korea, have committed to MOUs on various aspects of cybersecurity – an important step in making progress domestically and globally.

While each of these platforms plays an important role in building consensus, exchanging knowledge and best practices, and harmonizing standards, moving forward, it is imperative to have more targeted conversations on global ICT supply chain resilience, given the wide-ranging types of actors and impact involved globally.

Nationally, governments must continue to drive nationwide efforts to establish a baseline level of cybersecurity across sectors through laws, regulations, guidelines, training requirements and awareness building. The examples above provide a sense of some of the measures undertaken by governments. 

Given the integrated nature of ICT supply chain resilience, there is a particular need to develop core principles (e.g., security-by-design), technical standards and legislative/regulatory frameworks to ensure a consistent level of cybersecurity and accountability across stakeholders. Self-assessment tools can also be published in addition to facilitate implementation.

Individually, everyone is responsible for ensuring our collective cybersecurity. Naturally, businesses that develop products and maintain systems must lead the way. 

At Kaspersky, we believe that transparency in the components within and connections across software supply chains is the best way to ensure the integrity and trustworthiness of our digital infrastructure. Our commitment to this principle is evidenced by our Global Transparency Initiative, where, among other things, we: 

  • Welcome third parties to review our source code. More recently, we made it easier for our partners and the public to understand what is inside our products by providing a software bill of materials – a list of all the components, information about them, and the relationships between them. 
  • Practice responsible vulnerability disclosure, and have on many occasions, alerted IT companies regarding vulnerabilities in their systems, averting several potentially significant cyberattacks.

Cybersecurity is everyone’s business because our collective cybersecurity is only as strong as that of the weakest link among us. To remain ahead of the game, a holistic approach involving all stakeholders is required. We must look beyond playing catch-up and reacting to cyberthreats. It is imperative to take a long-term approach in designing the cybersecurity ecosystem, which includes building a strong talent pipeline to meet the needs of CERTs, forensic analysis teams, and IT departments, and designing CII that is secure-by-design. 

The ideas above are by no means an exhaustive list, but hopefully, they provide an idea of where to begin – together – in view of the long way that lies ahead of us.

NEWS

DITO delivers superior network performance, turning digital aspirations into possibilities

8:11 p.m. August 28, 2025

DITO Telecommunity showcased how superior connectivity transforms Filipino digital aspirations into achievable realities during the successful media launch of the telco’s latest campaign, Kaya DITO, held at Manila House, Bonifacio Global City, Taguig. 

Built on True 5G standalone technology and as validated by a global leader in mobile analytics and insights, Opensignal, as the Philippines’ Fastest Mobile Network, DITO’s ecosystem proves that the Filipino telecommunity’s demand for seamless network connectivity, value-driven services and unified digital experience aren’t distant possibilities, but today’s basic expectations—this challenges what the telco industry has long normalized.

“For too long, outages, dropped calls, and overpriced data have been treated as normal. Let us say it bluntly: It is not normal. Every Filipino has limitless potential when equipped with the right tools, and the game is now changing since DITO has joined the fray and taken up the cause to disrupt the status quo—to deliver inclusive, next-gen technology to the  Filipino people. “Kaya DITO!” is our battle cry to symbolically break that cycle, because we truly believe that Filipinos deserve better,” shared by DITO Telecommunity President Eric Alberto in the event.

The Telco that Truly Takes Care of its Users 

DITO’s prepaid solutions eliminate the frustration of wasted data through Level-Up Packs with ViLTE technology, making DITO the primary telco offering unlimited DITO-to-DITO HD video calls and unli mobile calls. Combined with Viber and Prime Video inclusions and flexible data packages with longer validity periods, users can now maximize their every peso without worrying about abruptly expiring data allocations.

The Telco that Offers Value-Packed Postpaid Plans

DITOFlexPlan 888 redefines what postpaid should offer—comprehensive inclusions and generous data at prices that make sense for Filipino budgets. Whether you choose SIM-only or device bundles, these plans prove that premium network performance doesn’t have to break the bank, empowering users to pursue their goals without connectivity compromises.

The Telco that Brings True 5G Home Internet Convenience 

DITO WoWFi Pro 365 makes home connectivity effortless with a year-long unlimited connection that works when you need it. Families enjoy the convenience of reliable internet for work, study, and entertainment without the inconvenience of data top-ups and complicated installations; just network performance that simplifies your digital life at home.  Just ask any of your relatives and friends who have already ditched ordinary WiFi and jumped onto WoWFi— they will tell you what you’ve been missing out on.

The Telco that Built Everything You Need in One App

The DITO App represents one of the industry’s most comprehensive digital platforms, built from the ground up to handle the entire customer journey. From SIM and load purchase to account management and a wide range of OTT apps, users enjoy complete digital control with custom special offers, DITO Rewards points, and 24/7 customer support—managing everything while earning exclusive benefits.

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NEWS

Pay with GCash and turn daily payments into big wins

11:39 a.m. August 27, 2025

GCash, the country’s leading finance super app, is making everyday payments more rewarding with “Pay It, Win It”, where every ₱50 spent on GCash builds your chances to win over ₱20 million worth of exciting rewards.

With “Pay It, Win It”, everyday payments turn into extraordinary wins with prizes designed to match the passion and lifestyle of all GCash users. Every two weeks, new and bigger rewards drop, bringing you closer to the life upgrade you’ve been dreaming of.
GCash takes it further by listening to what its users truly value and showing up where they are. Whether it’s in the daily grind, their fandoms, or their passions, rewards don’t just excite, but they resonate in everyday life.

Upgrade Your Everyday
Every peso spent gives users a chance to win must-have prizes that can upgrade their everyday lives– from driving home a brand-new BYD Seal 5 DM-i Dynamic or zipping through the city on a Yamaha NMAX, to bringing homea Samsung Smart TV.

A Trip to the K-Land 
For all dedicated and passionate K-pop fans, you can turn your bills and shopping receipts into plane tickets, taking you a step closer to your bias.  Win a trip for two to Seoul or Busan and make your ultimate K-dream a reality.

Level Up Your Play
For PC and console gamers, leveling up has never been this thrilling. Win the latest gaming console (PlayStation™ 5), a high-performance gaming laptop (ASUS ROG Strix G16), and the ultimate gaming phone (ASUS ROG Phone 9 Pro), because every gamer knows that better gear leads to better performance.

Joining is simple; just head over to the “Pay It, Win It” page by clicking the “Tap for Promos” banner on your GCash app and choosing a prize to register. Every ₱50 spent instantly counts as a raffle entry.

Pay any way you like, whether it’s scanning or generating a QR code, paying with your GCash Card, paying online, buying load or paying bills inside the GCash app, paying with GCash Tap to Pay, or generating a QR with your Huawei Watch. No extra forms, no fuss, just keep using GCash everyday.

Winners are drawn weekly and announced every Friday through the official social media channels of GCash and in-app promo page. All winners will be notified via email, and in-app alerts.

With “Pay It, Win It,” GCash proves that every payment isn’t just a flow of funds from users’ wallets; it’s a step toward progress, a connection to your passion, and a chance to unlock rewards that truly matter.  For more information about GCash, visit www.new.gcash.com.

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‘Gender dimension’ will make urban spaces more inclusive, useful — expert

11:12 a.m. August 26, 2025

Urban planners must consider the “gender dimension” to make public spaces more inclusive and allow better use of infrastructures designed to make users move comfortably, according to a US-based expert supporting movements for greater public mobility.

Benjie de la Peña, CEO of the Shared-Use Mobility Center (SUMC) and chair of the Global Network for Popular Transportation, said buildings, walkways or sidewalks, and transport terminals should not be mere infrastructures as they must be public spaces where people should be able to move comfortably.

Engineers tend to think of efficiency and movement alone and they don’t think about the waiting part, right? … It’s always about the moving and not about the waiting. But in a good system, you think about how it is to wait and dwell,” De la Peña told participants of the Philippine Mobility Series 2025’s “Mobility Chat” recently.

For instance, De la Peña said, women and caregivers have different trip patterns from men and regular office workers, hence, the significance to create mobility hubs for women, as well as caregivers.

In their analysis, De la Peña noted that in most cities, available public transport services go to the employment areas and serves particular times, but that’s not how women and caregivers move. 

“They sometimes have to stop over at school to drop off the kids, or on the way home, stop over and pick up a grocery, or if they’re caring for someone older, they have to take them to the doctor or to the pharmacy. And so, none of the public transportation systems are particularly friendly to that,” said the Filipino urban transport expert.

“This is precisely why Grab in the Philippines is supporting the Philippine Mobility Series 2025. We need to hear more civilian voices. We need a platform to allow exchanges of ideas to flow in order to improve mobility in the country,” according to Booey Bonifacio of Grab.

After interviewing 100 women aged 11 to 95 on their transportation needs and challenges, De la Peña noted how the framework they designed had radically changed when gender dimension was added.

If we design for the people with the most challenges, it works better for everyone else,” De la Peña told the “Mobility Chat” organized by AltMobility PH and co-presented by the Department of Transportation (DOTr) and in partnership with Grab and the Move As One Coalition.

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