TECHNOLOGY
3 ways to build a sustainable, digital Asia-Pacific
June 21, 2022 9:38 p.m.
By Baifeng Lin
Many countries in the Asia-pacific have released digitalization strategies. Cloud Computing technologies are the cornerstone of the digital frontier. For digital economies to thrive they must adopt an open and green ecosystem.
The last two years have been a series of trials. Out of the changes, there has been increasing attention in the digital world and rekindled vigor in how people, businesses and organizations should adapt.
As one of the most populous and diverse regions in the world, the Asia-Pacific is set to be the fast growing economy at the forefront of the global digital landscape. It represents two-thirds of the world’s population, and would reap an economic dividend of more than 1.7 trillion annually.
Mckinsey notes that COVID-19 has accelerated digital transformation by seven years globally and 10 years in Asia Pacific.
To catch up with this sweeping trend, many countries have released national digitalization strategies. For example, Singapore released its Smart Nation 2025 blueprint, Indonesia and Malaysia released strategies to Go Digital, Bangladesh released its Digital Bangladesh blueprint, and Thailand announced its vision to become a digital Hub in ASEAN.
From a technological point of view, the future of Asia-Pacific will require a digital economy underpinned by leading Information and Communications technology solutions and an open and green industry ecosystem is needed as soil for innovation.
And finally, we will need to chart an effective course that addresses gaps in equality to normalize the playing field.
- Build ICT Infrastructure for digital economy
ICT has already proven its value in accelerating economic recovery post-pandemic. Connectivity and computing are the lifeblood of the digital frontier. While connectivity continues to bridge the digital divide offering new education and employment opportunities, enterprises look to the cloud, connectivity and AI to optimize their businesses.
However, the digital readiness of the region varies greatly. For example, China is stepping into data dividend and information dividend, and Southeast Asia is still under the peak phase of demographic dividend. In China, 5G has been widely covered across the country and the penetration rate is more than 40% -100+Mbps, fiber home pass rate is over 90%. However, the large-scale use of 5G has only started in some SEA countries. In SEA, 4G mobile coverage is slightly above 50%, and fiber broadband only reaches one third of households. Cloud penetration in SEA enterprises is less than 20%, which indicates a huge space for data monetization and industry digitalization.
Regarding 5G technology, it is already emerging as a game changer in key industry sectors. For example, Siriraj Hospital, the largest hospital in Thailand on the frontline in the fight against COVID-19, launched the first 5G smart hospital in the ASEAN region featuring smart logistics, 5G Ambulance and smart inventory management.
According to professor Dr. Prasit Watanapa, Dean of Faculty of Medicine Siriraj Hospital, Mahidol University, “the 5G smart hospital project will be a new model for modern medical facilities, 5G provides the high-speed connections needed to ensure seamless transfer of patient data and operation of telemedicine equipment”.
In some remote areas with limited access to 5G, digital infrastructure is playing an even more important role. The Bangladesh government has made great efforts and progress in implementing network in over 2,600 townships and enabling social well-being service including e-government and finance.
In Malaysia, known as “the kingdom of spices”, HEXA Food established an Internet of Things team to train a chili identification model on Cloud MOdelArts. The image recognition technology of Atlas 500 quickly and accurately identifies the quality of the chilies. Intelligent AI-powered sorting eliminates errors in manual sorting and improves the efficiency by 50%.
- Create an open and green ecosystem
Meanwhile, every country, business and individual has faced some common questions recently — how to survive and develop with resilience and robustness in an environment full of uncertainties? The booming digital economy and low carbonization will generate new business form, new production relationships, and new value distribution systems. A healthier and greener industry ecosystem is therefore required.
First, embracing a digital Asia-Pacific will make an open and collaborative ICT ecosystem will include government, partners, operators and users and will help shape opportunities for transformation in different industries. A good example would be the joint open lab in Singapore. All companies, academics and government agencies can use the lab, where they can have access to cutting-edge robotic solutions, intelligent digital twins, and Ai development kits for research.
Secondly, moving towards carbon neutrality, digital power technologies will be essential to enable energy digitalization for a greener future. In Thailand, smart photovoltaic rooftops are being installed in over 1,200 convenience stores. This is expected to reduce carbon dioxide emissions for more than 1,300 tons every year. By integrating Ai and Clod in PV for optimal power generation, this makes the solar power plant to highly efficient, safe and reliable and builds the foundation for the solar to become the main energy source.
- Chart a sustainable and inclusive course
Simultaneously, we need to be aware that half the world doesn’t have internet access. In Asia-Pacific, according to the APNIC Foundation, the total internet adoption rate in the region remains below half of the total population at 48.4%. By 2023, it’s estimated this will increase to 72% (3.1Billion users), leaving more than a quarter of the region’s population still disconnected.
That’s simply untenable in an increasingly digital world as people can’t be empowered by technology if they don’t know how to use it. Service like mobile payments, government services, access to digital education and healthcare should all act as gateways to anyone and help underserved communities, including women, girls and older generations.
Take education for example, the ability to learn knowledge regardless of location has helped democratize education resource access. In the Philippines, PLDT-Smart Foundation worked with the tech company to promote the School-in-Bag project. Each backpack includes a laptop for the teacher, 20 tablets and a Smart LTE pocket Wi-Fi kit. It significantly enhanced the students’ learning capabilities, helped children absorb their lessons, and improved the teaching strategies.
Future is digital
Technology has the power to level the playing field. It can bring education, healthcare and jobs to anyone, anywhere around the world. It will revolutionize businesses and industry and it can help manage our use of the world’s resources to enable a sustainable and green future.
In the Asia-Pacific Region, the digital economy ignites social recovery and enables resilient future. It provides synergies for public-private industrial collaborations across country boundaries and scenarios. As we arrive on the precipice of a digital future, we must strive to focus on the harmony that exists between our real world, and the digital one ahead.
TECHNOLOGY
Rest easy with the Index Sleep Monitor smart sleep band from Garmin
11:09 a.m. August 29, 2025
GARMIN has announced the Index™ Sleep Monitor, an ultra-comfortable and lightweight smart sleep band that tracks sleep for a more comprehensive view of overall fitness and recovery.
Featuring up to 7 nights of battery life with continuous Pulse Ox tracking, the Index Sleep Monitor is worn on the upper arm and tracks sleep stages, heart rate variability (HRV) status, breathing variations, skin temperature and more to calculate a sleep score for users and provide valuable insights about their health.
After a night of sleep, the data seamlessly syncs to the Garmin Connect™ smartphone app and can be combined with metrics from a compatible Garmin smartwatch to fill in gaps in data for users who don’t wear their watch at night or are looking to better understand how well they recovered.
“We are thrilled to add the Index Sleep Monitor to our suite of innovative health and wellness products. Wearing this smart sleep band every night can provide in-depth sleep insights and a more complete picture of fitness and recovery so users can wake up ready to seize the day.” — Susan Lyman, Garmin Vice President of Consumer Sales and Marketing
Rest and recover
Throughout the night, the Index Sleep Monitor tracks the following sleep and recovery metrics, which can then be viewed on the Garmin Connect app:
● Sleep score: Every morning, receive a personalized score (0-100) for last night’s sleep based on sleep duration, stress, sleep stages and more.
● Sleep stages: View light, deep and REM sleep stages and when they occur during the night.
● HRV status: See the previous night’s average HRV and status (balanced, unbalanced, low or poor). After several nights of wear, the smart sleep band will establish a personal baseline to help provide a better understanding of recovery and overall wellness.
● Pulse Ox: Track blood oxygen saturation during sleep1.
● Breathing variations: Used in conjunction with Pulse Ox, view and better understand shifts in breathing patterns while sleeping.1
● Respiration: View respiration rates throughout the night.
● Skin temperature: Track skin temperature changes, which can be related to recent activity, sleep environment, potential illness and more.
● Women’s health tracking: Using skin temperature, women can get more insights into their menstrual cycle, including improved period predictions and past ovulation estimates2. Women can also track their menstrual cycle or pregnancy and get exercise and nutrition education in the Garmin Connect app.
● Body BatteryTM energy monitoring: View energy levels to see if the body is charged or needs more rest. Users who wear a compatible smartwatch while awake can get a more complete picture of their energy levels—day and night.
● Stress tracking: See if last night’s sleep was calm, balanced or stressful.
When it’s time to wake up, the smart wake alarm feature looks at lighter sleep stages during a pre-selected window of time to gently wake users with a light vibration so they feel more refreshed.
Available in two sizes (S-M and L-XL), the Index Sleep Monitor is easy to clean; just remove the module and toss the band into the washing machine on the gentle cycle.
It is for P10,290.00 and available via official Garmin Stores online in Kinetic, Shopee, and Lazada and in all Garmin Brand Stores and Garmin Specialty Stores.
For more information, visit https://ph.garmin.com/.
TECHNOLOGY
Time to make your moment: OPPO Reno14 Series 5G now available for pre-order
9:11 p.m. August 10, 2025
OPPO’s latest smartphone series is now available for pre-order in the Philippines—and it’s built for those who want to turn everyday moments into stories worth sharing.
The OPPO Reno14 Series 5G brings together AI-powered photography, vivid 4K video, sleek design, and powerful performance, all in one beautifully crafted device. Whether you’re creating content, diving into your favorite game, or simply making your moment, the OPPO Reno14 Series 5G makes it effortless to discover and explore—without compromise.
Your Studio, In Your Pocket
Capture yourself at your best with AI Portrait capabilities that naturally refine lighting, angles, and facial details—no filters or editing apps needed. Want to adjust after the shot? Features like AI Recompose and AI Perfect Shot help you fix framing, expressions, and more—all within the native camera.
Even in low light, the Ultra-Clear Low-Light Camera System and AI Flash Photography keep your shots vivid and full of life—perfect for nights out, concerts, and candle-lit dinners.
Powered by next-gen chipsets, MediaTek Dimensity 8450 for OPPO Reno14 Pro 5G, Dimensity 8350 for OPPO Reno14 5G, and Snapdragon 6 Gen 1 for OPPO Reno14 F 5G, you can count on a fluid experience whether you’re gaming, streaming, or multitasking.
Smart features like AI HyperBoost 2.0 and AI LinkBoost 3.0 optimize gameplay, prevent lag, and keep your connection smooth wherever you are.
Designed to be seen
The Iridescent Mermaid Design of the OPPO Reno14 Series 5G is more than a color, it’s a statement. Inspired by the shimmer of light underwater, the finish is paired with Velvet Glass and aerospace-grade aluminum for a look and feel that’s luxurious, durable, and uniquely OPPO.
TECHNOLOGY
Concentrix Philippines releases iX Hero
9:21 p.m. July 30, 2025
Concentrix Corporation, a global technology and services leader that’s also the Philippines’ largest private employer, today announced the newest release of iX Hero: the company’s agentic AI-powered application that works together with a human in the loop to supercharge the way customer experience is delivered.
Joining the launch of iX Hero in the Philippines were Concentrix Chief Product Officer Ryan Peterson; Global Vice President, Product Management, Craig Cotton; and Vice President, Product and Domain Leader, Ratna Puri, together with Concentrix Philippines Executive Vice President and Chief Business Officer Amit Jagga, as well as Vice President for Transformation and Delivery Shared Services Larah Sta. Maria. The Department of Information and Communications Technology (DICT) represented by Assistant Secretary Migui Planas was also present for the event, which included a demo of the application and other AI-driven products in the Concentrix Intelligent Experience (iX) suite.
iX Hero supercharges advisor performance through multiple AI-driven features: from automatic conversation transcription and knowledge apps that find and surface ready-to-use answers to customer questions, to noise cancellation that cuts out distracting background noise and speech harmonization that helps every word during a conversation shine through, all the way to generating transaction summaries and insights that offer coaching tips for improvement – all in one place, all in real-time. It’s akin to giving the advisors superpowers that lead to faster onboarding, better performance, and smarter conversations, so they can focus on what matters most: the customers.
According to Concentrix Chief Product Officer Ryan Peterson, “iX Hero is the culmination of decades of Concentrix expertise in AI and automation, built on insights and fine-tuned from millions of interactions. As a company that supports over 2,000 of the world’s leading brands, we know what it takes for AI to complement human ingenuity because we’ve developed the products that have achieved concrete outcomes and growth for our people, clients and business.”
Enabling Job Access and Inclusivity
iX Hero’s impact to the workforce journey starts at the very beginning – helping job applicants get hired. One of iX Hero’s features called Harmony, fine-tunes speech patterns for clearer pronunciation, making sure every word lands perfectly while keeping voices natural and authentic, and has been piloted in the language assessment part of Recruiting in Concentrix Philippines. In the integrated business solutions industry where clear communication is essential, language skills tests are the first part of the recruiting process. During its pilot in the country prior to the launch, iX Hero’s Harmony enabled applicants’ speech to be clear and easy to understand while retaining their authentic voice, enabling passing scores for those who would otherwise not be able to move on to the next stages of the recruiting process due to language proficiency challenges on speech. As iX Hero is also deployed in the advisor workspace once they are hired, the real-time support continues, leading to superior performance and resulting in game-changing customer experiences.
According to Concentrix Philippines EVP and Chief Business Officer Amit Jagga, “Having the Harmony feature in iX Hero is a perfect example of how AI helps provide access to employment and greater job inclusivity for many Filipinos, in addition to upskilling. More than just a tech product launch, iX Hero represents our commitment to harnessing AI for good and keeping humans at the heart of digital transformation.”
According to DICT Assistant Secretary Planas, “In the DICT we have a slogan that says ‘Walang Iwanan sa Digital Bayanihan’, meaning “no one left behind,” which underscores the government’s mission for every Filipino to have access to technology, connectivity and with it, future-ready jobs. It is very encouraging to have private sector partners like Concentrix who contribute positively to this mission, in a very tangible way, through AI-powered products like iX Hero that can scale in use throughout the country, not just where the organization operates but also as it extends to Concentrix clients and partners who will use it as a solution and tool for their own workforce.”
Real-world results from iX Hero include 20% efficiency gains from quicker adaptation and skill acquisition in a supportive learning environment for sustained professional growth, 22% reduction in average call handling times, 13.5% increase in customer satisfaction and 30% improved communication from speech clarity, language proficiency and non-verbal skills. iX Hero received the TMC Generative AI Product of the Year Award and Concentrix’s iX Product Suite has already received over 20 industry awards globally.
For more information, meet iX Hero on the company website.
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