June 28, 2022 8:12 p.m.
Members of the media were gathered last June 24, to talk about workplace mental health and how Infinit Care is pioneering a tech-based solution that allows companies to support the mental wellbeing of employees.
Workplace Mental Health
Mental health issues are on the rise, especially among the working population and it’s severely affecting overall health and productivity.
The World Health Organization found that mental illness is prevalent in the Philippines. In fact, it is the third most common disability in the country. The National Center for Mental Health also recorded a 500% increase in monthly hotline calls due to depression during the pandemic.
Companies have tried to answer this plight by providing mental health support whether in-house or through a 3rd party provider.
However, a lot of the options in the market focus on delivering solutions that cater to those who are already in crisis and leave out a significant part of the population.
Studies also show that despite increases in stress and burnout, utilization for mental health benefits remain low due to the lack of access to proper mental health solutions and the persistent stigma around talking about mental health struggles.
A Pioneer in Mental Health Tech
Infinit Care partners with businesses and organizations to provide their employees and community with comprehensive mental health support.
“Our platform of care solutions are founded on The Mental Health Continuum which takes into account a wide range of mental health states so that every employee can receive customized support, no matter what they’re going through, wherever and however they need it,” explained Infinit Care Marketing Head, Paola Silva.
“Everyone needs different kinds of care at different times. We work with companies who care deeply about the mental wellbeing of their employees and understand that mental health is just as important as physical health. We help companies bring the best out of their people by providing personalized mental health support.” said Infinit Care’s Head of Clinical Care, Shyne Mangulabnan.
Infinit Care is the only provider in the Philippines that can provide multi-channel mental health support.
Available via web and mobile app (iOS and Android), Infinit Care can meet the varying needs of all employees.
Our suite of solutions include 24/7 chat support with real live Care Chat Coaches who commit to an average response time of 5 minutes, a team of qualified licensed counselors and coaches available for virtual counseling or coaching at your convenience, a library of mental health tools and content to meet the varying needs of your workforce, and mental health training and capacity building workshops for the leaders and entire organization.
For more information on Infinit Care, visit https://www.infinitcare.co
PH Internet speed rises 7 notches for fixed, 4 for mobile in Global Rankings
August 17, 2022 11:32 p.m.
The Marcos administration welcomed anew increases in internet download speeds in both fixed broadband and mobile for the Philippines by Ookla Speedtest Global Index’s July 2022 report.
The country’s fixed broadband median speed increased to 75.62Mbps from 68.94Mbps registered the month before. Average download speed for fixed broadband clocked in at 102.93Mbps.
Mobile median speed also increased as the country yielded a download speed of 22.56Mbps from 21.41Mbps the month before. Average download speed for mobile clocked in at 52.33Mbps.
The increases in download speed improved the country’s global rank in fixed broadband by seven notches and four notches in mobile.
The Philippines now ranks 46th out of 182 countries for fixed broadband and 84th out of 140 countries for mobile.
Streamlined and quicker issuance of LGU permits enabling telcos to fast-track building infrastructure (cellular towers and fiber optic network) needed in boosting services and connectivity contributed significantly in improving internet speed.
Such measures are also in full support to President Marcos’ plans to accelerate the build-up of digital infrastructure in the country.
The Q1 2023 deployment of Elon Musk’s Starlink’s broadband service in the country is also expected to improve internet speeds further.
Aimed at connecting geographically isolated and disadvantaged areas, the service offers high speed low latency satellite internet service with download speed between 100Mbps to 200Mbps.
Filipinos from remote areas will soon have access to education, health services, and online banking and other digital needs.
The steady monthly improvement in internet speed is an essential part of fulfilling President Marcos’ marching orders to improve connectivity and e-governance in the country.
Every 2 in 3 Southeast Asia businesses are ransomware victims, Kaspersky study finds
August 16, 2022 5:39 p.m.
Ever since the infamous Wannacry attack, ransomware has become something of a buzzword within the corporate world, with large attacks on enterprises appearing in headlines month after month.
Businesses in Southeast Asia (SEA) are well within the radar of these cybercriminals with three in five (67%) confirming that they have been victims, according to the latest research by Kaspersky.
Global cybersecurity company, Kaspersky, surveyed 900 respondents across North America, South America, Africa, Russia, Europe, and Asia-Pacific, 100 of which were from SEA. Conducted in April 2022, the research titled “How business executives perceive ransomware threat” gathered the answers from those in senior non-IT management (such as CEOs, VP, and Director level) and business owners or partners at companies with 50-1000 employees.
Half of those (34%) who have admitted having their data maliciously encrypted by cybercriminals experienced ransomware attacks not once but several times. The remaining respondents (33%) said they have experienced such incidents one-time only.
The most common denominator among ransomware victims in the region is that almost all paid the ransom (82.1%). In fact, 47.8% of the surveyed executives confessed that they paid the ransom as soon as possible for immediate access to their business data, two digits higher than the global average of 38.1%.
Almost a quarter (23.9%) did try to get their data back through back-ups or decryption but failed and paid ransom within two days while 10.4% took a week of effort before paying up.
When the ransomware victims were asked of the steps they will conduct should they face the same incident, majority (77%) of the business leaders in SEA confirmed that they will still pay the ransom showing a worrying tendency for companies that have already been a victim of ransomware to pay up, encouraging cybercriminals to continue their attacks.
“It is concerning to see that only 17.9% of businesses here in SEA victimized by ransomware did not budge on the cybercriminals’ demands. We stand firm that paying the ransom should not be a knee jerk reaction for enterprises. But, with more than half (67%) of those we surveyed admitting that their organizations would not survive without business data if attacked, we understand the urgency and the desperation to get their data back as soon as possible, by all means,” comments Yeo Siang Tiong, General Manager for Southeast Asia at Kaspersky.
Kaspersky’s study also revealed a key puzzle piece – that the majority (94%) of enterprises in SEA will seek external help if attacked by ransomware. This is a tad higher than the global rate at 89.9%.
Almost a quarter (20%) of which will contact the law enforcement, while 29% will reach out to a third party cybersecurity incident investigation and response service provider like Kaspersky. The remaining percent will contact both of these external organizations to know how to respond to a ransomware attack.
“With only 5% of enterprise leaders confirming that they have internal incident response capabilities or they have the regular IT team or service provider to figure out a ransomware attack, it is clear that our enterprises here in SEA need help. We advocate for cross-border and public-and-private cooperation that will help governments and companies to combat threats like ransomware. However, such is not the only answer. Enterprises here should really look into acting on concrete steps to upskill or even to build their own security defense team with intelligence-led incident detection and response capabilities,” adds Yeo.
Global cybersecurity company Kaspersky co-founded the global project called “No More Ransom Initiative” which has grown from four partners to 188 and has contributed 136 decryption tools covering 165 ransomware families.
Since its launch in 2016, it has helped more than 1.5 million people decrypt their devices all over the world. Nearly 30,000 ransomware victims from July last year to June end of 2022 in SEA were also able to retrieve their data through this project.
The project is done by Kaspersky along with the National High Tech Crime Unit of the Dutch National Police, Europol’s European Cybercrime Center, and other partners.
Kaspersky, however, puts emphasis on preventing a ransomware attack. The global cybersecurity company encourages businesses to follow these simple and effective recommendations to help protect their organizations against this threat:
- Always keep up-to-date copies of your files so you can replace them in case they are lost (e.g. due to malware or a broken device). These should be stored not only on a physical device but also in cloud storage for greater reliability. Make sure you can quickly access your backups in the event of an emergency.
- Install all security updates as soon as they become available. Always update your operating system and software to eliminate recent vulnerabilities.
- Provide security education to your staff. Explain that by following simple rules, employees can help prevent ransomware incidents. Check out dedicated training courses, such as the ones provided in the Kaspersky Automated Security Awareness Platform.
- Enable ransomware protection for all endpoints. There is a free Kaspersky Anti-Ransomware Tool for Business that shields computers and servers from ransomware and other types of malware, prevents exploits and is compatible with already installed security solutions.
- Enterprise companies are recommended to use anti-APT and EDR solutions, enabling capabilities for advanced threat discovery and detection, investigation and timely remediation of incidents, as well as to have access to the latest threat intelligence. An MDR provider could help to effectively hunt any advanced ransomware attack. All of the above is available within Kaspersky Expert Security.
If you become a victim, never pay the ransom. It won’t guarantee you get your data back but will encourage criminals to continue their business. Instead, report the incident to your local law enforcement agency and get help from incident response experts such as Kaspersky.
Companies can also try to find a decryptor on the internet – some of these are available at https://www.nomoreransom.org/en/index.html
Get Globe’s latest innovation:All-in-one Platinum ONE Plan for best connectivity, customer care experience
August 15, 2022 9:43 p.m.
Customers looking for the best and latest innovation from Globe can be the first to apply for the new all-in-one Platinum ONE Plan, which combines the best mobile and home WiFi network connection with unparalleled priority care.
From August 15 to September 14, new and existing Globe customers can pre-order at www.globe.com.ph/platinum/oneplan.html to apply for this first-in-the-market offer. This is most valuable to leaders and trailblazers who need to be connected constantly through their Globe mobile phone or their Globe At Home internet service.
“In these uncertain times and shifting needs of customers, Globe is working hard to provide important choices that will enable everyone to thrive and live seamlessly in the new normal through innovations that make a lasting impact,” said Darius Delgado, Head of Consumer Mobile Business.
“Platinum ONE Plan demonstrates the power of bringing together the best of what Globe can offer– from superior mobile services, reliable and high-speed fiber internet at home, best-in-class customer service, and overall rewarding experiences for the whole family,” Kaisie del Carmen-San Pablo, Head of Globe Platinum Business, added.
Platinum ONE Plan 3799 includes unlimited Fiber WiFi at home with speeds of up to 150Mbps, All-Month Surf on the Globe 5G priority network, unlimited calls and texts to all networks, and unlimited calls to landline numbers.
Platinum ONE Plan 4999, comes with all benefits under Plan 3799, boosted with a 2-day data roaming and P1,500 Consumable Allowance for roaming or even your favorite premium content such as Netflix and/or HBO Go.
Both Platinum ONE Plan 3799 and 4999 provide all-in priority service for your mobile and home internet, from the Platinum HOMESquad team of experts, Platinum digital assistant, THEA, the 24/7 worldwide concierge on Facebook Messenger, and an option to get one-to-one personalized servicing through our Platinum Relationship Manager.
They also come with a free KonsultaMD telehealth package, free 3GB GoWiFi every month, free 3-month access to HBO Go, Discovery+, Prime Video, and Viu, and one complimentary service visit from the Platinum Home Squad. Customers also earn 2x Globe Rewards points for their mobile and WiFi at home services.
In the next few months, subscribers can expect more exclusives from Platinum ONE Plan for connectivity enhancements, with more Fiber WiFi at home speed options of up to 800Mbps, a Mesh bundle, an exclusive Platinum ONE plan bundle with Fiber-to-the-Room (FTTR) technology, and an option to even upgrade your home to have a fully digital experience.
To learn more about Globe, visit www.globe.com.ph.