Connect with us

NEWS

Achieving 70% COVID-19 Immunization Coverage by mid-2022

January 1, 2022 6:17 p.m.

The Independent Allocation of Vaccines Group (IAVG) has issued a set of recommendations to make the allocation of COVID-19 vaccines more equitable and more effective.

The group was established a year ago, to validate and assess vaccine allocations recommended by WHO’s and Gavi’s Joint Allocation Taskforce (JAT) of COVAX. Since then, much has changed. COVAX was envisioned to be the world’s primary distributor of COVID-19 vaccines, with IAVG serving as an independent referee for needs-based allocations. But rich nations largely sidestepped COVAX, hoarding doses for their own populations and cutting deals directly with low- and middle-income countries. This has made subsequent allocation decisions even more challenging.

The IAVG is concerned that the primary priority use of available vaccines is not consistent with the goals outlined in the Strategy to Achieve Global COVID-19 Vaccination by Mid-2022 in October 2021.  The group also notes that it has validated the allocation of only 730 million of the estimated 8 billion doses of vaccine that have been administered globally, which is less than 10%.  The rapid emergence of the Omicron variant is a stark reminder of the ongoing threat posed by the evolution of the COVID-19 pandemic and reinforces the critical need to achieve high levels of immunization coverage in all countries, including in highly vulnerable populations, in a timely manner. 

The IAVG is therefore calling for:

Achievement of 70% coverage with COVID-19 vaccines in all countries as a global imperative. 

As the overall vaccine supply to COVAX is anticipated to continue to grow substantially next year, COVAX will have a greater opportunity to contribute to achieving this goal. Manufacturers, vaccine-producing and high-coverage countries must prioritize vaccine equity and transparency, including the sharing of information about manufacturing capacity and supply schedules with COVAX, as well as vaccine access plans. 

All countries to work with COVAX with considerable urgency to optimize the strategic use of the growing vaccine supply. 

This means that high-coverage countries will need to establish complementary, “dual-track” approaches that consider both domestic and international goals.

Greater attention must be paid to who is being immunized. Equity must remain the overarching principle, and priority must be given in all countries to ensuring that the primary series is offered first and foremost to all adults and adolescents, in the step-wise manner recommended by the WHO, given that a high proportion of these populations still require primary immunization. However, as more is known about the required vaccination response in the face of Omicron, the need for booster doses and need to immunize children, the COVAX vaccine allocation decisions must consider these recommendations. 

Given the global health and epidemiologic consequences of failing to immunize vulnerable populations, including those in humanitarian settings, the IAVG recommends that COVAX continue to work with all manufacturers and countries to immediately increase the availability and uptake of vaccines in these populations. 

All countries to have a steady, predictable supply of COVID-19 vaccines, which meet the unique needs of each country. Attention must be paid to addressing prohibitive absorptive challenges in countries that request support

This may include support for vaccine storage, distribution, administration and/or record-keeping, which may in part be due to competing health and immunization crises [3]. It will be important to have close collaboration between all COVAX partners, donors, and participants. 

In order to increase demand for COVID-19 vaccines, ongoing, concerted global, national and local leadership is required to address vaccine misinformation. 

Background

The initial COVAX targets were to achieve 3% coverage, and then 20% vaccine coverage through COVAX-secured doses by the end of 2021.  These targets were then expanded globally, when WHO released the Strategy to Achieve Global COVID-19 Vaccination by Mid-2022 in October 2021. The new global target is 40% total population coverage by the end of 2021, and 70% total population coverage by mid-2022. However, these figures were from all country sources of supply, not solely from COVAX. COVAX would nonetheless contribute as much as possible to efforts to reach this coverage level in a fair and equitable manner.

None of these targets have been met. Ninety-eight countries have not vaccinated 40% of their population.  An estimated 1.4 billion eligible people  need to be urgently immunized, many of whom are in the highest risk groups for death and serious illness. These gaps have been most pronounced in low-and lower-middle income countries (LICs and LMICs), with 34 out of 89 Advanced Market Commitment (AMC) participants,representing the countries that are most dependent on COVAX to access COVID-19 vaccines, not achieving the 40% target. The main reason for this has been the severe vaccine supply constraints to COVAX, which persisted until the last quarter of 2021. In the forthcoming months, larger volumes of vaccine are expected to become available, but in most cases the increase  in volumes will  create challenges in absorption capacity in resource-poor settings. This includes the capacity to receive, store, distribute, administer (due, for example, the lack of trained health personnel or vaccination centers), and to record vaccine use, including wastage.

Another hurdle in achieving the target of 70% total population coverage in all countries by mid-2022 will be demand limits arising from widespread misinformation and its resulting vaccine hesitancy.

Challenges

The COVAX portion of the global supply – The original goal of COVAX was to achieve fair and equitable vaccine access across all 162  current Facility participants, and the initial role of the IAVG was to validate vaccine allocation decision (VAD) proposals that included all participants. Many high-income countries (HICs) entered into direct contractual arrangements with vaccine suppliers, bypassing the COVAX mechanism, and pharmaceutical companies did not prioritize and deliver according to their contractual obligations with COVAX, seriously reducing its supply and making it highly unpredictable. Moreover, high-coverage countries began donating directly to their low-coverage and low-income counterparts, bypassing COVAX. Indemnity and liability-related conditions are added barriers to the vaccine access for the most vulnerable populations. The IAVG has validated the allocation of only 730 million of the estimated 8 billion doses of vaccine that have been administered globally, which is less than 10%.

Additionally, many of the donated doses channeled through COVAX have been earmarked for specific countries, compounding the challenge of achieving the goal of fair and equitable access among lower income countries. 

With respect to vaccine allocation, the IAVG recommended and acknowledges that, where feasible, the limited COVAX supply has recently been dedicated to those countries with low estimated total population coverage which are likely relying solely on COVAX for access to COVID-19 vaccines. 

Unpredictable supply to COVAX  – 1) Procured doses – While those involved in vaccine allocation through COVAX have done their best to direct and redirect available doses, supply unpredictability has strained the system, frustrated participating countries and undermined the allocation decisions of the IAVG. Not all expected doses from COVAX advanced purchase agreements (APAs) have been honoured by vaccine producers according to contractual obligations. 2) Donated volumes – Similarly, promised donations by high-income countries have often been late to materialize or unpredictable. Unexpected additional vaccine allocation rounds have been undertaken after sudden announcements of vaccine availability through donations to COVAX. Worsening the challenge, these sudden donations have often included vaccines with brief expiry windows. These last-minute scrambles, a part massively increasing transaction costs, added considerable stress to already severely resource-strapped countries coping with many competing health and humanitarian crises, straining participants’ ability to plan for the receipt and use of their allocated vaccines. Beyond logistics, the last-minute deliveries undermined countries’ efforts to inform the general public about the vaccines and the communication needed to counteract the misinformation spread by social media. 

This way of doing business is not acceptable and needs to end. 

Across country and in-country inequity – The Global COVID-19 Vaccination Strategy clearly outlines the step-by-step process needed to achieve the immediate goal of minimizing deaths, severe disease and overall disease burden, and reducing the risk of new variants. Older adults and high-risk populations, all adults, and adolescents have been prioritized in a step-wise manner, while the broader scope of vaccine-use recommendations is still under consideration. For instance, 15 times as many booster doses are currently being administered globally as are primary doses in LICs. In October, the WHO and many other concerned partners noted that data from 119 countries suggest that by September 2021, two in five health and care workers (HCW) were vaccinated on average. But the differences across regions and economic groups remained stark. For instance, less than one in ten have been fully vaccinated in the African region while four in five have been vaccinated in 22 mostly high income countries.

The IAVG is concerned that the primary priority use of available vaccines is not consistent with the goals outlined the Strategy.  

More supply but more unknowns – Although the world is expected to have enough COVID-19 vaccine doses by mid-2022 to vaccinate 70% of the world’s population with three doses, uncertainties abound. These include the possible need for variant-specific vaccines, changes to vaccination policies, country preference for some products over others, the programmatic complexity of managing multiple products, and the need for better intelligence on country-level planning and execution. (World Health Organization)

The uncertainty of the required vaccination response to the Omicron variant will necessitate ongoing attention to achieving fairness and equity while requiring flexibility in vaccine allocation and supply management. 

Highly vulnerable populations – Our collective health security depends on the health security of all populations wherever they are, and whatever status they may have in individual countries.  Among them, people residing in humanitarian settings (refugees, internally displaced persons) are at considerably increased risk of infection with COVID-19 [12] and should be covered by country vaccine allocations. 

NEWS

COA files 4 fraud audit reports worth over ₱275 million for Bulacan flood control projects

9:19 p.m. February 13, 2026

THE Commission on Audit (COA) has filed four Fraud Audit Reports (FARs) before the Office of the Ombudsman involving more than ₱275 million worth of flood control projects in Bulacan, citing alleged ghost projects, unauthorized site relocations, payments for pre-existing structures, and serious documentation deficiencies.

The projects were implemented by the Department of Public Works and Highways (DPWH)–Bulacan 1st District Engineering Office and awarded to SYMS Construction Trading and Wawao Builders.

COA said the filing of the cases underscores its commitment to transparency and accountability to ensure that public funds intended for flood mitigation are properly used.

Based on physical inspections, geotagged photographs, and historical satellite imagery, state auditors reported recurring irregularities:

Ghost projects: No flood control or riverbank protection structures were found at approved project sites, despite reports that the projects were completed or substantially accomplished.

Unauthorized relocation of sites: In several instances, DPWH representatives allegedly led inspectors to locations different from those specified in approved plans and contracts, without revised plans or written authority.

Payments for pre-existing structures: Satellite imagery showed that some riverbank protection structures already existed prior to contract effectivity, raising the possibility that payments were made for works not newly constructed.

Documentation deficiencies: Required documents, including as-built plans, detailed cost breakdowns, Statements of Work Accomplished, and approved master plans, were either incomplete or missing, undermining the credibility of reported accomplishments and payments.

Audit Coverage

The fraud audit stemmed from a directive issued on Aug. 12, 2025 by COA Chairperson Gamaliel A. Cordoba ordering an immediate review of DPWH flood control projects in Bulacan covering July 1, 2022 to May 30, 2025, following public concerns over alleged ghost projects and corruption.

Disputed Projects

Hagonoy, Bulacan (SYMS Construction Trading)

The ₱67.55-million project involved the construction of a reinforced concrete flood control structure at Barangay Santa Monica (Purok 6 to Purok 7). COA reported that no such structure was found at the designated site despite the project being declared 100 percent complete as of June 11, 2024 and fully paid by June 19, 2024. Auditors also noted indications of unauthorized site changes and missing required documents.

Pandi, Bulacan (SYMS Construction Trading)

The ₱39.60-million riverbank protection project at Barangay Malibong Bata was allegedly built at a location different from that specified in approved engineering plans, without documented authority for relocation. Structures found at both the approved and identified sites could not be conclusively linked to the contract. Several key documents were also missing.

Baliuag, Bulacan (Wawao Builders)

The ₱72.37-million Phase IV riverbank protection project at Barangay San Roque was reportedly constructed at a site different from that indicated in the approved bid plans. The structure bore markings corresponding to another project. Geotagged progress photos used to support payments were taken before the issuance of the Notice to Proceed and pointed to a different barangay. COA also cited overlapping project locations with another flood control contract and incomplete documentation.

Plaridel, Bulacan (Wawao Builders)

The ₱96.50-million flood control structure along the Angat River in the Lumang Bayan section was found to have existing structures at the site at least 90 days before contract effectivity, based on satellite imagery and inspection. The structures bore markings of different contract IDs and differed in design from approved plans. Despite this, the project was reported 100 percent complete within 65 days from contract effectivity. Auditors again noted missing supporting documents.

Possible Violations

COA said those involved may face charges for violations of Republic Act No. 3019, or the Anti-Graft and Corrupt Practices Act, as well as malversation and falsification of documents under the Revised Penal Code. Possible violations of COA Circular No. 2009-001 were also cited.

The audit body said additional reports may be filed with the Ombudsman as investigations continue, in line with President Ferdinand Marcos Jr.’s call for transparency and accountability in government spending.

Continue Reading

NEWS

ILO study says TNVS drivers earn way above minimum wage

8:49 p.m. February 11, 2026

Transport network vehicle services (TNVS) riders and drivers receive above the mandated minimum wage in the Philippines, according to a recent study commissioned by the International Labor Organization (ILO).

In the “2025 Platform Work Survey: Philippines” presented during the Department of Labor and Employment’s (DOLE) 2026 National Tripartite Conference, it also noted that digital platforms are a major source of livelihood in the country because of the flexible working arrangements they offer.

According to the survey that covered 12 out of 17 regions in the country, the average net earnings of a TNVS rider or driver per week reach P6,704.00, net of costs, as opposed to the average minimum wage of approximately P498 to P695 per day or P4865 weekly set by the government. 

The survey was conducted from June to December 2025 and interviewed 400 respondents from nine platforms providing food delivery, logistics and parcel delivery, and ride-hailing services. It has a margin of error of 5 percent.

The ILO commissioned a comprehensive survey on platform work, including delivery and TNVS riders and drivers, to analyze the working conditions of workers in the platform economy, document labor practices, assess the impact of digital platforms on employment, and inform enterprise formalization and social protection strategies.

Based on the ILO study, nearly 90 percent of the riders and drivers indicated that they have access to social protection provided by the platform, including health insurance, insurance for workplace injury, and pension plan or retirement benefit. 

Among the top reasons the TNVS riders considered for choosing this industry are flexibility, which allows them to select their schedules and attend to family and personal matters, and decent earnings, which they deemed better than other available jobs.

According to riders and drivers, there are platform initiatives to improve their working conditions, such as increasing earnings and incentives, enhancing training and safety, and improving operational support and communication channels.

The study also noted that ride-hailing app platforms are specifically focusing on facilitating mandatory government benefits—Social Security System (SSS), PhilHealth and Pag-IBIG—to their drivers.

Continue Reading

NEWS

DigiPlus deepens investments in Customer Care across BingoPlus, ArenaPlus, and GameZone

6:12 p.m. February 10, 2026

DigiPlus Interactive Corp. (DigiPlus), the pioneer and leading digital entertainment provider behind BingoPlus, ArenaPlus, and GameZone, continues to strengthen its investments and capabilities in customer care, reinforcing its commitment to providing reliable, player-first support across its platforms.

The company reports that its 24/7 customer service operations are now backed by a 450-strong workforce, reflecting sustained investment in high-caliber talent, intensive training, and rigorous service standards. These investments underpin DigiPlus’ efforts to build a scalable customer support organization that champions service quality and upholds Responsible Gaming for players.

“As a leader in digital entertainment, we recognize our responsibility to build and sustain a customer-first service culture,” said Carlos Feliciano, Customer Service Director at DigiPlus. “By designing a scalable, future-ready framework and streamlining processes for simplicity and speed, we aim to make support effortless and intuitive—and elevate the overall customer experience for BingoPlus, ArenaPlus, and GameZone players.”

A more robust training framework to build a high-caliber, human-centered team

Great service starts with a strong training foundation. In 2025 alone, the DigiPlus customer service team collectively logged over 87,000 training hours. DigiPlus has since expanded its customer care training programs to ensure teams are equipped to thrive in fast-paced and complex business operations. Recognizing the need for more immersive learning beyond traditional classroom instruction, the company enhanced its training framework to better prepare customer service teams for real-world scenarios.

The updated approach blends foundational learning with guided, hands-on experience, allowing frontliners to apply skills early while receiving structured coaching from senior team members over an extended, progressive training period. This ensures that BingoPlus, ArenaPlus, and GameZone customer-facing teams are confident, capable, and ready to deliver consistent, high-quality service.

Alongside capability-building, DigiPlus emphasizes human-centered service. Customer care teams are trained to prioritize meaningful conversations over scripted responses, respect players’ time, and resolve concerns more effectively by viewing each interaction as part of a broader customer journey.

Readiness to provide Responsible Gaming support for players

Responsible Gaming remains a key pillar of DigiPlus’ customer care strategy. Customer service teams also undergo a dedicated Responsible Gaming training module that equips them to recognize potential indicators of gaming-related concerns among customers and respond with professionalism, empathy, and appropriate support.

As part of this approach, customer care teams are trained to guide players through available Responsible Gaming tools and safeguards on the platforms, such as options to manage gaming duration or schedule, set limits on deposits or spending, or request self-exclusion or temporary account deactivation. These Responsible Gaming tools are designed and pioneered by DigiPlus to help protect players and encourage more mindful and balanced gameplay.

Where customers require additional well-being support, customer frontliners may also direct players to further resources, including the EmbracePLUS mental health helplines (Smart: 0908-235-2351, Globe: 0956-392-1924; open daily from 12:00 PM to 8:00 PM), which provide Psychological First Aid, and other independent support organizations.

Scaling customer engagement efficiencies in 2026

Looking ahead to 2026, DigiPlus aims to further strengthen customer service operations by driving greater efficiency through innovation. The company plans to continue enhancing processes and responsibly leveraging technology to streamline workflows, improve response times, and enable smarter, more personalized customer support—laying the groundwork for a scalable and future-ready service experience.

Continue Reading