NEWS
Gilas exits FIBA World Cup 2023 with a bang, blows out China by 21
September 3, 2023 11:30 p.m.
Two days short of nine years since the Philippines saved its best for last in the FIBA Basketball World Cup 2014 in Seville, Spain, the present-day Nationals produced a similarly exhilarating final day moment Saturday, September 2, for jubilant Filipino fans to long remember.
After four straight losses in the Group Phase, Gilas Pilipinas delivered an exclamation point at the close of a World Cup campaign laden with questions, overwhelming traditional Asian powerhouse China, 96-75, at the historic Smart Araneta Coliseum.
The triumph was fashioned in the wake of heartbreaking losses to Dominican Republic, Angola, and Italy in group play, and to South Sudan in the first of two classification matches; lifting the crushing burden of a winless stint and averting a replication of the forgettable finish in the 2019 edition in China.
It may have also restored some faith in the national team, which became the object of public ridicule as a result of its struggles and failure to advance to the second round or secure a ticket to the 2024 Paris Olympics.
Gilas Pilipinas coach Chot Reyes, who found himself in the middle of a blistering social media storm, took the microphone during the post-game press conference to indicate that he may be stepping down after the World Cup.
Reyes didn’t use the word “resign,” but he did say he was “stepping aside.”
“No, I haven’t heard anything from management. It is my decision. Like everybody knows, I didn’t apply for this job. I didn’t volunteer. I was given this mandate,” Reyes said.
“I already retired from coaching the national team and through all these times, I always said to judge us on our performance in the World Cup regardless of what happened between the time I was appointed and today.
“I said judge us by our performance. Obviously, we did not perform. We didn’t perform and like I said in the last game, I take full accountability, and because of that, I think it is time for me to step aside.
“I hate using the word ‘resign’ because I’m not a quitter. I would just like to emphasize that to everyone who is asking for that. But, at the same time, I signed up to do a job and I did not deliver the result, so I think it’s time to step aside, and allow the SBP (Samahang Basketbol ng Pilipinas) to make a decision for the good of the team and the program.”
The 32nd Asian Games in Hangzhou, China is three weeks away and Reyes departing the national team at this juncture would leave the SBP scrambling in search of a new Gilas Pilipinas head coach.
For now, however, the Nationals have found themselves freed from anguish as they shared hugs inside the locker room, signed jerseys and balls, and doused themselves with celebratory champagne.
Both SBP president Al Panlilio and vice president Ricky Vargas glowingly spoke of their gratitude to the coaches and players, hailing their victory as a “gift to the Filipino people, whose support never wavered throughout the World Cup.”
SBP executive director Sonny Barrios bared that the two federation executives had urged the Nationals before the game “to give everything they’ve got and to dig deep for the sake of the fans in the Big Dome who braved the inclement weather to cheer for them.”
They were also advised “to have fun,” said Barrios.
Reyes confirmed that the pressure to perform and the accompanying expectation weighed heavily on the team from the start.
“Iba talaga, ang bigat e” he said. “Noong na-lift yung expectation, lumabas yung laro. Unfortunately, the results didn’t come out as we expected. But to end with a win, there’s no greater feeling.”
Reyes, along with June Mar Fajardo and Japeth Aguilar, remnants of the Gilas Pilipinas team in Seville, savored the feeling on September 4 nine years ago after the Nationals defeated Senegal 81-79 in overtime in the last game of their participation. It was also the Philippines’ first World Cup win in 40 years.
Under the glow of that historic moment, Jordan Clarkson erupted for 34 points – 24 of which he unloaded in the third quarter, including a stretch where he drilled four straight triples, as the Nationals pulled away from a tight back-and-forth affair.
Down by two, 46-48, early in the third frame, Gilas Pilipinas unleashed a scorching 27-2 run to take full control of the contest and establish a 73-50 lead the Nationals never relinquished until the final buzzer.
“It feels good. It’s been a tough tournament, but we kept fighting, kept competing, kept playing,” said Clarkson. “I really wanted to end this on the right note. We might not see the same guys in the locker room after this, but at the same time, we just wanted to show heart, fight, and resilience.”
Unlike in the first four games, it was not Clarkson who China needed to stop as the 11,080 crowd came alive and erupted in a frenzy at every defensive stop AJ Edu, June Mar Fajardo, and fan favorite Rhenz Abando pulled off to fuel the run.
Abando went on to finish with 14 points, while Kai Sotto chipped in 12 points, and birthday boy Dwight Ramos added 11. Edu only finished with five points, but focused all of his energy on the defensive end, collecting 10 boards and a block.
More importantly, Gilas Pilipinas also kept its bid alive for the Olympic Qualifying Tournament, as it finished as the third-best Asian team in the global showpiece.
Li Kaier (Kyle Anderson) paced China with 17 points, nine rebounds, and five assists while Zhang Zhenlin added 13, as the Chinese badly missed the services of 7-foot-1 center Zhou Qi who exited the ball game in the second frame.
Gilas Pilipinas exits FIBA World Cup 2023 with a bang, blows out China by 21
Two days short of nine years since the Philippines saved its best for last in the FIBA Basketball World Cup 2014 in Seville, Spain, the present-day Nationals produced a similarly exhilarating final day moment Saturday, September 2, for jubilant Filipino fans to long remember.
After four straight losses in the Group Phase, Gilas Pilipinas delivered an exclamation point at the close of a World Cup campaign laden with questions, overwhelming traditional Asian powerhouse China, 96-75, at the historic Smart Araneta Coliseum.
The triumph was fashioned in the wake of heartbreaking losses to Dominican Republic, Angola, and Italy in group play, and to South Sudan in the first of two classification matches; lifting the crushing burden of a winless stint and averting a replication of the forgettable finish in the 2019 edition in China.
It may have also restored some faith in the national team, which became the object of public ridicule as a result of its struggles and failure to advance to the second round or secure a ticket to the 2024 Paris Olympics.
Gilas Pilipinas coach Chot Reyes, who found himself in the middle of a blistering social media storm, took the microphone during the post-game press conference to indicate that he may be stepping down after the World Cup.
Reyes didn’t use the word “resign,” but he did say he was “stepping aside.”
“No, I haven’t heard anything from management. It is my decision. Like everybody knows, I didn’t apply for this job. I didn’t volunteer. I was given this mandate,” Reyes said.
NEWS
ILO study says TNVS drivers earn way above minimum wage
8:49 p.m. February 11, 2026
Transport network vehicle services (TNVS) riders and drivers receive above the mandated minimum wage in the Philippines, according to a recent study commissioned by the International Labor Organization (ILO).
In the “2025 Platform Work Survey: Philippines” presented during the Department of Labor and Employment’s (DOLE) 2026 National Tripartite Conference, it also noted that digital platforms are a major source of livelihood in the country because of the flexible working arrangements they offer.
According to the survey that covered 12 out of 17 regions in the country, the average net earnings of a TNVS rider or driver per week reach P6,704.00, net of costs, as opposed to the average minimum wage of approximately P498 to P695 per day or P4865 weekly set by the government.
The survey was conducted from June to December 2025 and interviewed 400 respondents from nine platforms providing food delivery, logistics and parcel delivery, and ride-hailing services. It has a margin of error of 5 percent.
The ILO commissioned a comprehensive survey on platform work, including delivery and TNVS riders and drivers, to analyze the working conditions of workers in the platform economy, document labor practices, assess the impact of digital platforms on employment, and inform enterprise formalization and social protection strategies.
Based on the ILO study, nearly 90 percent of the riders and drivers indicated that they have access to social protection provided by the platform, including health insurance, insurance for workplace injury, and pension plan or retirement benefit.
Among the top reasons the TNVS riders considered for choosing this industry are flexibility, which allows them to select their schedules and attend to family and personal matters, and decent earnings, which they deemed better than other available jobs.
According to riders and drivers, there are platform initiatives to improve their working conditions, such as increasing earnings and incentives, enhancing training and safety, and improving operational support and communication channels.
The study also noted that ride-hailing app platforms are specifically focusing on facilitating mandatory government benefits—Social Security System (SSS), PhilHealth and Pag-IBIG—to their drivers.
NEWS
DigiPlus deepens investments in Customer Care across BingoPlus, ArenaPlus, and GameZone
6:12 p.m. February 10, 2026
DigiPlus Interactive Corp. (DigiPlus), the pioneer and leading digital entertainment provider behind BingoPlus, ArenaPlus, and GameZone, continues to strengthen its investments and capabilities in customer care, reinforcing its commitment to providing reliable, player-first support across its platforms.
The company reports that its 24/7 customer service operations are now backed by a 450-strong workforce, reflecting sustained investment in high-caliber talent, intensive training, and rigorous service standards. These investments underpin DigiPlus’ efforts to build a scalable customer support organization that champions service quality and upholds Responsible Gaming for players.
“As a leader in digital entertainment, we recognize our responsibility to build and sustain a customer-first service culture,” said Carlos Feliciano, Customer Service Director at DigiPlus. “By designing a scalable, future-ready framework and streamlining processes for simplicity and speed, we aim to make support effortless and intuitive—and elevate the overall customer experience for BingoPlus, ArenaPlus, and GameZone players.”
A more robust training framework to build a high-caliber, human-centered team
Great service starts with a strong training foundation. In 2025 alone, the DigiPlus customer service team collectively logged over 87,000 training hours. DigiPlus has since expanded its customer care training programs to ensure teams are equipped to thrive in fast-paced and complex business operations. Recognizing the need for more immersive learning beyond traditional classroom instruction, the company enhanced its training framework to better prepare customer service teams for real-world scenarios.
The updated approach blends foundational learning with guided, hands-on experience, allowing frontliners to apply skills early while receiving structured coaching from senior team members over an extended, progressive training period. This ensures that BingoPlus, ArenaPlus, and GameZone customer-facing teams are confident, capable, and ready to deliver consistent, high-quality service.
Alongside capability-building, DigiPlus emphasizes human-centered service. Customer care teams are trained to prioritize meaningful conversations over scripted responses, respect players’ time, and resolve concerns more effectively by viewing each interaction as part of a broader customer journey.
Readiness to provide Responsible Gaming support for players
Responsible Gaming remains a key pillar of DigiPlus’ customer care strategy. Customer service teams also undergo a dedicated Responsible Gaming training module that equips them to recognize potential indicators of gaming-related concerns among customers and respond with professionalism, empathy, and appropriate support.
As part of this approach, customer care teams are trained to guide players through available Responsible Gaming tools and safeguards on the platforms, such as options to manage gaming duration or schedule, set limits on deposits or spending, or request self-exclusion or temporary account deactivation. These Responsible Gaming tools are designed and pioneered by DigiPlus to help protect players and encourage more mindful and balanced gameplay.
Where customers require additional well-being support, customer frontliners may also direct players to further resources, including the EmbracePLUS mental health helplines (Smart: 0908-235-2351, Globe: 0956-392-1924; open daily from 12:00 PM to 8:00 PM), which provide Psychological First Aid, and other independent support organizations.
Scaling customer engagement efficiencies in 2026
Looking ahead to 2026, DigiPlus aims to further strengthen customer service operations by driving greater efficiency through innovation. The company plans to continue enhancing processes and responsibly leveraging technology to streamline workflows, improve response times, and enable smarter, more personalized customer support—laying the groundwork for a scalable and future-ready service experience.
NEWS
Converge collaborates with volunteer groups to bring green initiatives, health services to Aeta community in Pampanga
10:11 a.m. February 6, 2026
LEADING fiber broadband and technology provider Converge ICT Solutions Inc. recently engaged with an Aeta community in Angeles City, Pampanga, through a day of tree-planting and outreach activities aimed at creating lasting, positive impact at the grassroots level.
Working alongside socio-civic group The Fraternal Order of Eagles – Kandili Chapter and the all-women volunteer organization Inner Wheel Club of Taguig, Converge sowed 300 fruit bearing seedlings in the Sapangbato Watershed.
The initiative supports the local government’s watershed reforestation efforts while also helping strengthen the livelihood opportunities of farmers in the community.
After the tree planting, the said organizations also conducted a medical mission to bring essential health and dental services directly to residents. Members of the Inner Wheel Club of Taguig gave a health education session on proper oral hygiene, provided basic dental care services, and distributed hygiene kits to community members as part of the outreach.
In addition to these, Converge and the Philippine Eagles also distributed grocery packs, medicines and vitamins, including garments to help address the immediate needs of the families in Sitio Target, Sapangbato.
“This initiative reflects our shared goal of supporting communities in ways that respond to their needs. By working together with other organizations, we were able to do so much for the environment, for the people’s livelihoods, and also in promoting the health and well-being of the community, all in one meaningful effort,” said Converge VP and Head of Corporate Communications and Public Relations Jay-Anne Encarnado.
The engagement of Converge with Sitio Sapangbato builds on an earlier effort where 1,000 mandarin and coffee seedlings were sowed by its employees last year as part of its Women’s Month celebration, led by the mentors and mentees of its women’s leadership program, Grace Under Pressure: MentorSHE.
Overall, Converge planted a total of 4,700 seedlings for the watershed in 2025 in partnership with the Community Environment and Natural Resources Office (CENRO) of Angeles City, Pampanga.
The sustainability commitment of Converge includes a strong focus on creating positive community impact, which the company fulfills by engaging with marginalized communities through the capabilities of its business.
ILO study says TNVS drivers earn way above minimum wage
DigiPlus deepens investments in Customer Care across BingoPlus, ArenaPlus, and GameZone
Converge collaborates with volunteer groups to bring green initiatives, health services to Aeta community in Pampanga
