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TECHNOLOGY

How Samsung protects your smartphones from cyberattacks

Posted on Nov. 26, 2021 8:34 p.m.

The smartphone has become the center of how we work, live, and play. For many, it has even become the only thing that we bring out of the home, replacing our laptops, wallets, and even house keys. 

While we are generally more mindful today of the dangers posed by hackers to our laptops and computers, we also need to recognize that smartphones are prone to cyberattacks as well. Hackers go where the crowds are and right now, that’s mobile devices. That’s why it’s never been more important to stay safe, and why we’re constantly innovating to protect you and your data against emerging threats.   

The billions of smartphones around the world are filled with sensitive personal and business data, providing infinite opportunities for hackers to steal and sell private information. In fact, cybersecurity firm IronNet reported that cyberattacks have increased 168% between May 2020 and May 2021, with attacks on smartphones becoming one of the biggest cybersecurity threats in the Asia Pacific region. 

Samsung is committed to keeping users safe and secure, with Samsung Knox providing true end-to-end protection throughout the entire lifecycle of your device. In this article, we explore five potential cyberattack scenarios that could happen when the safety of your device is compromised – and explain how Samsung Knox protects you from these threats, in line with our ethos of placing security at the heart of every decision we make. 

Cyberattack Scenario 1: Unauthorized backdoor access 

Outside of Samsung, developers routinely create software ‘backdoors’ for apps and even mobile OSes so that they can gain easy access for troubleshooting purposes. However, hackers are able to discover these backdoors, which usually bypass any or all cybersecurity measures on the device in question. 

To prevent unauthorized backdoor access, do not download unofficial or unauthorized apps. Downloading software other than what the manufacturer originally installed to gain full access to the device’s operating system could also introduce malware or spyware that leads to unauthorized backdoor access. 

How Samsung protects you against this threat: At Samsung, we design, create, and validate every computer chip, every piece of wiring, and every hardware component before using them to manufacture our smart devices in highly secure factories around the world. This chip-up approach gives us control over design, manufacturing, and assembly, ensuring a secure supply chain that prevents unauthorized backdoor access in our devices – resulting in an end product that our users can trust completely.

Cyberattack Scenario 2: Compromised, weak, or re-used passwords 

As users continue to create new accounts for digital services, ranging from telehealth services to new ride-hailing and e-commerce platforms, they provide more avenues for hackers to exploit.

An August 2021 survey from IBM found, 86% of consumers in the Asia Pacific admit that they re-use the same credentials across multiple online accounts. This is a poor data privacy habit – just one attack could leave a user’s entire internet footprint vulnerable to hackers.

How Samsung protects you against this threat: Samsung’s devices are equipped with innovative biometric authentication technology, such as Ultrasonic Fingerprint so that access to your data can be protected even if your device is lost or stolen. Known as Samsung Pass, this biometric authentication tool also lets users easily access log-in credentials without the need to remember countless usernames and passwords. To take data protection to the next level, we have also equipped our devices with Knox Vault, a secure processor that operates independently from the main CPU. Knox Vault securely isolates your biometrics data from the rest of your phone, so no one can get their hands on your data.

Cyberattack Scenario 3: Free Wi-Fi may not be so free after all

Free Wi-Fi hotspots are a boon for everyone who needs access to the Internet on their mobile devices for work or play. However, public Wi-Fi services provide an opportunity for hackers to steal data, as the data that you send across the web – such as credit card information for online purchases – might first pass through the hands of a hacker via a public Wi-Fi network. 

How Samsung protects you against this threat: For everyday browsing, Secure Wi-Fi encrypts outgoing internet traffic and disables tracking apps and websites. It allows you to browse the internet safely on public wireless connections without fear of security breaches. 

Cyberattack Scenario 4: Phishing attacks compromising sensitive data  

Phishing is a type of attack in which cybercriminals trick victims into handing over sensitive information or installing malware, disguised as links, attachments, or even legitimate apps, on their devices.

Once hackers have access to your sensitive information, they could use it to demand a ransom from you, steal your personal information, carry out other vices, or make purchases with your credit card information, for instance.

How Samsung protects you against this threat: Device Protection in Samsung Device Care continuously scans your device for malware or suspicious activity and alerts you when you mistakenly install malicious apps through detection via the McAfee protection. 

Additionally, the Samsung Secure Folder keeps data secure and isolates problematic apps within the folder to keep apps away from users’ personal information.

Meanwhile, when you’re purchasing with Samsung Pay on your mobile device, your card information is encrypted and completely isolated to protect it at all times. 

Cyberattack Scenario 5: Zero-day vulnerability 

As hackers and cyber attackers are constantly trying to hack into devices, they are always on the lookout for zero-day vulnerabilities. A zero-day vulnerability is a vulnerability in a system or device that has been discovered but is not yet patched. This can be particularly dangerous as cybercriminals target the flaws in a system before developers or the public are aware it even exists.

How Samsung protects you against this threat: Samsung Knox offers real-time protection, always actively protecting your devices against data attacks or malware. This means that unauthorized attempts to access or modify your phone’s core is blocked in real-time.

When users reboot their Samsung smartphone, Secure Boot is activated to detect any unauthorized software and block attempts to compromise the device through multi-layered, defense-grade security. If the smartphone is booted in an unapproved state, Samsung Knox will automatically lock-up apps containing sensitive data such as Samsung Pay, Samsung Pass, Secure Folder, or Samsung Health. 

Looking ahead to a more secure future

The smartphone has become a key part of our digital lives, whether from home, in the classroom, or even in the office. With new cyber-threat vectors continuously putting us at risk, we need to stay vigilant and play an active role in keeping ourselves and our loved ones safe in this digital world.

Security does not just stop at smartphones for Samsung, as Knox protection also extends to the smart appliances in Samsung’s portfolio for an additional layer of protection. This means that your Samsung smart appliances are protected and secured, whether you are mirroring the video you are watching on your Galaxy device with the SmartView app to the screen on your Family Hub™ or using the AI function on your AI EcoBubble washing machine to calibrate optimal wash settings.

As a Samsung user, you can be assured that you have a digital partner committed to world-class security and privacy standards – keeping you safe while you work, study, and play. 

To know more about how Samsung Knox protects your devices from cyberattacks, watch Samsung Knox: Collective Protection or read it at samsung.com/ph/news/local/how-samsung-protects-your-smartphones-from-cyberattacks/

TECHNOLOGY

Rest easy with the Index Sleep Monitor smart sleep band  from Garmin

11:09 a.m. August 29, 2025

GARMIN has announced the Index™ Sleep Monitor, an ultra-comfortable and lightweight smart sleep band that tracks sleep for a more comprehensive view of overall fitness and recovery.

Featuring up to 7 nights of battery life with continuous Pulse Ox tracking, the Index Sleep Monitor is worn on the upper arm and tracks sleep stages, heart rate variability (HRV) status, breathing variations, skin temperature and more to calculate a sleep score for users and provide valuable insights about their health. 

After a night of sleep, the data seamlessly syncs to the Garmin Connect™ smartphone app and can be combined with metrics from a compatible Garmin smartwatch to fill in gaps in data for users who don’t wear their watch at night or are looking to better understand how well they recovered. 

“We are thrilled to add the Index Sleep Monitor to our suite of innovative health and wellness products. Wearing this smart sleep band every night can provide in-depth sleep insights and a more complete picture of fitness and recovery so users can wake up ready to seize the day.” — Susan Lyman, Garmin Vice President of Consumer Sales and Marketing

Rest and recover 

Throughout the night, the Index Sleep Monitor tracks the following sleep and recovery metrics, which can then be viewed on the Garmin Connect app:

 ● Sleep score: Every morning, receive a personalized score (0-100) for last night’s sleep based on sleep duration, stress, sleep stages and more. 

● Sleep stages: View light, deep and REM sleep stages and when they occur during the night.

● HRV status: See the previous night’s average HRV and status (balanced, unbalanced, low or poor). After several nights of wear, the smart sleep band will establish a personal baseline to help provide a better understanding of recovery and overall wellness.

● Pulse Ox: Track blood oxygen saturation during sleep1.

● Breathing variations: Used in conjunction with Pulse Ox, view and better understand shifts in breathing patterns while sleeping.1

● Respiration: View respiration rates throughout the night.

● Skin temperature: Track skin temperature changes, which can be related to recent activity, sleep environment, potential illness and more.

● Women’s health tracking: Using skin temperature, women can get more insights into their menstrual cycle, including improved period predictions and past ovulation estimates2. Women can also track their menstrual cycle or pregnancy and get exercise and nutrition education in the Garmin Connect app.

● Body BatteryTM energy monitoring: View energy levels to see if the body is charged or needs more rest. Users who wear a compatible smartwatch while awake can get a more complete picture of their energy levels—day and night.

● Stress tracking: See if last night’s sleep was calm, balanced or stressful.

When it’s time to wake up, the smart wake alarm feature looks at lighter sleep stages during a pre-selected window of time to gently wake users with a light vibration so they feel more refreshed.

Available in two sizes (S-M and L-XL), the Index Sleep Monitor is easy to clean; just remove the module and toss the band into the washing machine on the gentle cycle. 

It is for P10,290.00 and available via official Garmin Stores online in Kinetic, Shopee, and Lazada and in all Garmin Brand Stores and Garmin Specialty Stores. 

For more information, visit https://ph.garmin.com/. 

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TECHNOLOGY

Time to make your moment: OPPO Reno14 Series 5G now available for pre-order

9:11 p.m. August 10, 2025

OPPO’s latest smartphone series is now available for pre-order in the Philippines—and it’s built for those who want to turn everyday moments into stories worth sharing.

The OPPO Reno14 Series 5G brings together AI-powered photography, vivid 4K video, sleek design, and powerful performance, all in one beautifully crafted device. Whether you’re creating content, diving into your favorite game, or simply making your moment, the OPPO Reno14 Series 5G makes it effortless to discover and explore—without compromise.

Your Studio, In Your Pocket

Capture yourself at your best with AI Portrait capabilities that naturally refine lighting, angles, and facial details—no filters or editing apps needed. Want to adjust after the shot? Features like AI Recompose and AI Perfect Shot help you fix framing, expressions, and more—all within the native camera.

Even in low light, the Ultra-Clear Low-Light Camera System and AI Flash Photography keep your shots vivid and full of life—perfect for nights out, concerts, and candle-lit dinners.

Powered by next-gen chipsets, MediaTek Dimensity 8450 for OPPO Reno14 Pro 5G, Dimensity 8350 for  OPPO Reno14 5G, and Snapdragon 6 Gen 1 for  OPPO Reno14 F 5G, you can count on a fluid experience whether you’re gaming, streaming, or multitasking.

Smart features like AI HyperBoost 2.0 and AI LinkBoost 3.0 optimize gameplay, prevent lag, and keep your connection smooth wherever you are.

Designed to be seen

The Iridescent Mermaid Design of the OPPO Reno14 Series 5G is more than a color, it’s a statement. Inspired by the shimmer of light underwater, the finish is paired with Velvet Glass and aerospace-grade aluminum for a look and feel that’s luxurious, durable, and uniquely OPPO.

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TECHNOLOGY

Concentrix Philippines releases iX Hero

9:21 p.m. July 30, 2025

Concentrix Corporation, a global technology and services leader that’s also the Philippines’ largest private employer, today announced the newest release of iX Hero: the company’s agentic AI-powered application that works together with a human in the loop to supercharge the way customer experience is delivered.

Joining the launch of iX Hero in the Philippines were Concentrix Chief Product Officer Ryan Peterson; Global Vice President, Product Management, Craig Cotton; and Vice President, Product and Domain Leader, Ratna Puri, together with Concentrix Philippines Executive Vice President and Chief Business Officer Amit Jagga, as well as Vice President for Transformation and Delivery Shared Services Larah Sta. Maria. The Department of Information and Communications Technology (DICT) represented by Assistant Secretary Migui Planas was also present for the event, which included a demo of the application and other AI-driven products in the Concentrix Intelligent Experience (iX) suite. 

iX Hero supercharges advisor performance through multiple AI-driven features: from automatic conversation transcription and knowledge apps that find and surface ready-to-use answers to customer questions, to noise cancellation that cuts out distracting background noise and speech harmonization that helps every word during a conversation shine through, all the way to generating transaction summaries and insights that offer coaching tips for improvement – all in one place, all in real-time. It’s akin to giving the advisors superpowers that lead to faster onboarding, better performance, and smarter conversations, so they can focus on what matters most: the customers.

According to Concentrix Chief Product Officer Ryan Peterson, “iX Hero is the culmination of decades of Concentrix expertise in AI and automation, built on insights and fine-tuned from millions of interactions. As a company that supports over 2,000 of the world’s leading brands, we know what it takes for AI to complement human ingenuity because we’ve developed the products that have achieved concrete outcomes and growth for our people, clients and business.” 

Enabling Job Access and Inclusivity 

iX Hero’s impact to the workforce journey starts at the very beginning – helping job applicants get hired. One of iX Hero’s features called Harmony, fine-tunes speech patterns for clearer pronunciation, making sure every word lands perfectly while keeping voices natural and authentic, and has been piloted in the language assessment part of Recruiting in Concentrix Philippines. In the integrated business solutions industry where clear communication is essential, language skills tests are the first part of the recruiting process. During its pilot in the country prior to the launch, iX Hero’s Harmony enabled applicants’ speech to be clear and easy to understand while retaining their authentic voice, enabling passing scores for those who would otherwise not be able to move on to the next stages of the recruiting process due to language proficiency challenges on speech. As iX Hero is also deployed in the advisor workspace once they are hired, the real-time support continues, leading to superior performance and resulting in game-changing customer experiences. 

According to Concentrix Philippines EVP and Chief Business Officer Amit Jagga, “Having the Harmony feature in iX Hero is a perfect example of how AI helps provide access to employment and greater job inclusivity for many Filipinos, in addition to upskilling. More than just a tech product launch, iX Hero represents our commitment to harnessing AI for good and keeping humans at the heart of digital transformation.” 

According to DICT Assistant Secretary Planas, “In the DICT we have a slogan that says ‘Walang Iwanan sa Digital Bayanihan’, meaning “no one left behind,” which underscores the government’s mission for every Filipino to have access to technology, connectivity and with it, future-ready jobs. It is very encouraging to have private sector partners like Concentrix who contribute positively to this mission, in a very tangible way, through AI-powered products like iX Hero that can scale in use throughout the country, not just where the organization operates but also as it extends to Concentrix clients and partners who will use it as a solution and tool for their own workforce.” 

Real-world results from iX Hero include 20% efficiency gains from quicker adaptation and skill acquisition in a supportive learning environment for sustained professional growth, 22% reduction in average call handling times, 13.5% increase in customer satisfaction and 30% improved communication from speech clarity, language proficiency and non-verbal skills. iX Hero received the TMC Generative AI Product of the Year Award and Concentrix’s iX Product Suite has already received over 20 industry awards globally.

For more information, meet iX Hero on the company website.

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