Connect with us

TECHNOLOGY

Tonik builds on Google Cloud to accelerate financial inclusion, open banking innovation in PH

January 12, 2022 1:11 p.m.

SINGAPORE – Tonik Digital Bank (“Tonik”), the Philippines’ first digital-only neobank, is tapping Google Cloud’s advanced platform to accelerate financial inclusion for all Filipinos.

Leveraging Google Cloud’s expertise in scalable infrastructure, application programming interface (API) management, machine learning (ML) and data analytics, the bank has taken just 10 months to become an established leader in open banking innovation and delivering next-generation financial services.

  Tonik, which is part of Singapore-headquartered fintech firm Tonik Financial Pte. Ltd., was launched in March 2021 after obtaining an initial rural bank license from the Bangko Sentral ng Pilipinas (BSP). Its digital platform provides core services like deposits with interest rates of up to six percent per annum.

There are also unique features for customers to create separate pockets of savings to meet specific goals over time called “Stashes,” such as affording a vacation, a college education, or accumulating an emergency fund.

“Fewer overheads from being branchless allows us to offer industry-leading interest rates that enhance Filipinos’ financial wellness, but our value proposition cannot be solely driven by lower costs. We have had to first earn the trust of consumers by investing heavily in a superior customer experience,” said Greg Krasnov, Founder and CEO, Tonik. “Google Cloud has enabled us to deliver frictionless and customer-centric services that allow Filipinos to easily embrace the financial system. This collaboration – having played an integral role in Tonik being entrusted with more than US$100 million in consumer deposits to date – will empower us to continue expanding our product portfolio and drive real societal impact across the region.”

Secure APIs Open Up New Possibilities for Consumers and Developers

  With the BSP requiring banks to conduct due diligence by verifying each customer’s identity to prevent fraud and money laundering, applying for an account traditionally involves individuals having to first visit a physical branch to present valid government-issued identification (ID) to an officer.

This makes it difficult for millions of Filipinos to open accounts or make deposits. Unlike urban cities that have bank branches or ATMs at every corner, the people in rural Philippines – who account for 52.6 percent of the total population[1] – must travel long distances and arrive before the branch closes.

  By using Google Cloud’s Apigee API Management platform to build and scale open banking APIs, Tonik could quickly integrate its mobile application with capabilities from third-party providers to make account opening and cash deposits fast, seamless and convenient.

To help Filipinos set up accounts in under five minutes – instead of hours or days, Tonik interoperates with Daon, its partner for automated customer onboarding and biometric authentication.

The process starts with Tonik asking the customer for a selfie and a scanned copy of their ID. Tonik extracts text from these images through Google Cloud’s optical character recognition (OCR) APIs and shares the information with Daon through another trusted API.

Daon then cross-checks the customer’s identity against official sources that issued the ID. This complex data flow is invisible to the user, who only needs to download the Tonik mobile application, verify their identity for account opening, and start banking.

Using APIs, Tonik also exchanges data securely with authorized ecosystem partners like 7-Eleven convenience stores and pawn shops to capture transactions in real-time. When a user makes a deposit at a 7-Eleven, which are readily available across the Philippines, they would see the completed transaction on their Tonik application and start earning interest immediately.

 “Interoperability is core to our business strategy and everything on our digital banking application is therefore API-driven,” said Arivuvel Ramu, Chief Technology Officer, Tonik. “As our architectural foundation, Google Cloud’s industry-leading Apigee API Management platform allows us to unlock new digital channels, expand our business model, and generate new revenue streams. While APIs are not new to conventional banks, they tend to be private APIs tailored for a specific partner, which means third parties cannot reuse that API. In line with our commitment toward supporting broader ecosystem innovation, we have taken the private APIs that we have developed and converted them into public APIs.”

 Third-party developers who want to create new features or services for Tonik’s ecosystem of partners and users can now reuse its public APIs to do so expeditiously. Apigee also provides a sandbox environment for developers to test and refine what they have created. Issues that would cause downtime can then be identified and rectified before the feature or service is authorized and rolled out to its intended users.

  “Customers trust us with sensitive information like demographic and transaction data. As a custodian of data and a facilitator of open banking innovation, it is imperative that we uphold the highest standards of consent management and API security. By capturing and managing customer consent on what data we are permitted to share with authorized third parties, Apigee ensures that we comply with stringent regulatory requirements like PSD2. Apigee simultaneously secures our APIs to avoid data breaches by malicious users,” said Ramu.

  Pooling Insights to Deliver Financial Wellness and Hyper Personalized Customer Experiences

  Tonik currently serves more than 190,000 customers. To further advance financial inclusion and achieve its target of growing its active customer base to a million users by December 2022, the bank has built an intelligent data lake using Cloud Storage on Google Cloud and BigQuery to provide hyper personalized customer experiences and help many Filipinos access loans for the first time.  With data generated from every event along the customer journey and residing across systems, connecting datasets and analyzing them manually is an uphill task. A cloud-based contact center software, for example, captures customer interactions and feedback across channels, while a core banking system captures deposits and withdrawals.

  By unifying data across systems and applying machine learning, Tonik can, for instance, implement quick and accurate alternative credit scoring methods. This enables it to serve individuals who have not formally engaged with financial institutions in the past, have no credit histories, and do not qualify for traditional bank loans as a result. Tonik has recently pioneered a consumer lending product called “Quick Loan” without the need for credit histories or collateral, followed by approvals within 30 minutes and real-time disbursement.

  “To drive financial inclusion and transcend physical distance, pivoting to digital-first business models and customer interactions are now a necessity,” said Ruma Balasubramanian, Managing Director, Southeast Asia, Google Cloud. “Tonik, through its mature API- and data-led strategy, is creating an open finance ecosystem that will accrue richer digital user experiences and flexibility for players to securely share and maximize digital assets – with Filipinos the ultimate beneficiaries. Google Cloud is proud to be a part of Tonik’s innovation journey. We look forward to supporting the bank’s continuous commitment toward serving the Philippines’ unbanked and underbanked, while it scales for growth and empowers the region’s fintech developer community.”

TECHNOLOGY

SEA 2023: Cybercriminals clog business networks with financial phishing

6:36 p.m. March 18, 2024

In 2023, Kaspersky anti-phishing technologies detected nearly 500,000 attempts to follow a phishing link on businesses’ devices in Southeast Asia (SEA). Interestingly, this number only refers to phishing links related to finance matters – e-commerce, banking, and payment systems.

Phishing persuades users to take action which gives a scammer access to your device, accounts, or personal information. By pretending to be a person or organization the users trust, they can more easily infect the victim with malware or steal their information.

These social engineering schemes “bait” with trust to get valuable information. This could be anything from a social media login, to your entire identity via your social security number. These schemes may urge the user to open an attachment, follow a link, fill out a form, or reply with personal information.

“Financial phishing” is a type of phishing which refers to fraudulent resources related to banking, payment systems and digital shops. Payment system phishing includes pages impersonating well-known payment brands.

From January to December last year, Kaspersky solutions detected and blocked a total of 455,708 financial phishing attempts targeting companies of various sizes in the region. The statistics reflect clicks on phishing links placed in various communication channels, including emails, fraudulent web sites, messengers, social media, etc. 

“Phishing is a trusted technique for cybercriminals when it comes to infiltrating business networks because they usually work. The rise of generative AI helps cybercriminals to make phishing messages or scam resources more convincing. As a result, it becomes challenging for people to distinguish between a scam and a legitimate communication. That’s why the role of robust security solutions increases,” comments Yeo Siang Tiong, General Manager for Southeast Asia at Kaspersky. 

The Philippines logged the highest number of financial phishing at 163,279 attempts in 2023, followed by Malaysia with 124,105. Indonesia chalked up 97,465 incidents while Vietnam experienced 36,130 phishing attacks related to financial matters. Thailand and Singapore registered the least number of this threat at 25,227 and 9,502 respectively.

“Cybercriminals employ various tactics, including financial-related phishing, to deceive employees and trick them into falling victim to an attack Our recent study showed employee security violations can be as damaging as external hacking for companies in Asia Pacific which means the human factor continues to play a role in making businesses vulnerable. Tools to help safeguard against human error are a vital step forward, but they can’t exclude employee education, skills development, and overall strengthening of the company’s ability to detect and respond to cyberattacks,” adds Yeo.

To help companies protect their systems against the damages of a successful phishing attack, Kaspersky experts recommend:

  • To advance decision-makers’ understanding of the importance of cybersecurity and how best to distribute budgets to stay ahead of threats, engage them with Kaspersky Interactive Protection Simulation for enhanced C-level professional education.
  • Consider experts’ help. For example, Kaspersky Assessments family of professional services identifies security gaps in your system’s configuration, and the Security Architecture Design helps create an IT security infrastructure that’s a perfect fit for a particular company. Every step of implementation is grounded in real security needs, giving decision-makers convincing arguments to allocate budgets.
  • Install and use enterprise security solutions with anti-phishing software: The Advanced Anomaly Control feature within Kaspersky Endpoint Security for Business Advanced, Kaspersky Total Security for Business and Kaspersky Endpoint Detection and Response Optimum help prevent potentially dangerous activities that are ‘out of the norm’, both undertaken by the user and initiated by the attacker who has already seized control of the system.  
Continue Reading

TECHNOLOGY

Revolutionizing social networking: Rili, groundbreaking AI-powered platform

6:11 p.m. March 9, 2024

Rili.ai officially launches its AI-powered app to redefine how individuals connect, interact, create, and communicate in the digital age. Thanks to voice cloning and lip-syncing, anyone can create their own digital twin (Rili) and interact with anyone, anytime, and anywhere.

Users can cultivate their digital twin, training it with content in over 100 languages to break down communication barriers and foster worldwide friendships. Whether you’re looking to expand your knowledge, gain insights and information from other individuals, or delve deeper into meaningful conversations with other users, Rili.ai is the app to do so effortlessly.

To train Rili, users can share knowledge and information through chat (written messages or voice audios) or by speaking into a microphone. Moreover, it is possible to integrate the digital print of anyone into Rili profiles with their existing accounts on platforms such as Twitch, X, and YouTube. Leveraging this integration, Rili.ai gathers personalized information from users’ public profiles on these platforms, ensuring a tailored experience based on their interests and preferences.

Features for Enhanced Social Engagement

The app offers various features designed to enhance users’ digital interactions. The explore feature allows users to effortlessly search for their favorite Rili users and discover others who share similar interests and preferences, fostering meaningful connections in a virtual community. With profile customization, users can tailor their Rili to reflect their unique personality and interests. The chat functionality allows users to initiate conversations with other “Rilis” and review their past chats, promoting seamless interaction and boosting engagement. Other features include creating favorite Rili lists, scoring conversations, adding likes to conversations or phrases, and sharing messages with anyone through different channels.

Through Rili, users have the unique ability to deeply connect with others, gaining valuable insights and understanding into their perspectives, experiences, and expertise. Rili.ai facilitates meaningful connections that transcend geographical boundaries and time constraints. With its advanced capabilities, Rili.ai offers an app for preserving digital heritage, allowing users to capture and preserve their memories, stories, and experiences for future generations.

“Rili is the new generation of social media platforms. Powered by AI and using the most relevant state-of-the-art technologies, its development will be a turning point for the history of communication. The creation of digital twins will give the opportunity to the society to expand their knowledge, connections and share of voice beyond boundaries”, highlighted Antonio Camacho, Rili Co-founder. “Rili’s mission is to fight against isolation, allowing people to connect with others you would not be able to reach”.  

Join Rili’s white list

The Rili alpha version is already live for anyone interested in joining the community. You can sign up for the white list and will be notified once you have access to create your own Rili. The app is available for iOS and Android.

Revolutionizing Social Networking: Introducing Rili, the Groundbreaking AI-Powered Platform for Sharing and Expanding Your Legacy

Rili.ai officially launches its AI-powered app to redefine how individuals connect, interact, create, and communicate in the digital age. Thanks to voice cloning and lip-syncing, anyone can create their own digital twin (Rili) and interact with anyone, anytime, and anywhere.

Users can cultivate their digital twin, training it with content in over 100 languages to break down communication barriers and foster worldwide friendships. Whether you’re looking to expand your knowledge, gain insights and information from other individuals, or delve deeper into meaningful conversations with other users, Rili.ai is the app to do so effortlessly.

To train Rili, users can share knowledge and information through chat (written messages or voice audios) or by speaking into a microphone. Moreover, it is possible to integrate the digital print of anyone into Rili profiles with their existing accounts on platforms such as Twitch, X, and YouTube. Leveraging this integration, Rili.ai gathers personalized information from users’ public profiles on these platforms, ensuring a tailored experience based on their interests and preferences.

Features for Enhanced Social Engagement

The app offers various features designed to enhance users’ digital interactions. The explore feature allows users to effortlessly search for their favorite Rili users and discover others who share similar interests and preferences, fostering meaningful connections in a virtual community. With profile customization, users can tailor their Rili to reflect their unique personality and interests. The chat functionality allows users to initiate conversations with other “Rilis” and review their past chats, promoting seamless interaction and boosting engagement. Other features include creating favorite Rili lists, scoring conversations, adding likes to conversations or phrases, and sharing messages with anyone through different channels.

Through Rili, users have the unique ability to deeply connect with others, gaining valuable insights and understanding into their perspectives, experiences, and expertise. Rili.ai facilitates meaningful connections that transcend geographical boundaries and time constraints. With its advanced capabilities, Rili.ai offers an app for preserving digital heritage, allowing users to capture and preserve their memories, stories, and experiences for future generations.

“Rili is the new generation of social media platforms. Powered by AI and using the most relevant state-of-the-art technologies, its development will be a turning point for the history of communication. The creation of digital twins will give the opportunity to the society to expand their knowledge, connections and share of voice beyond boundaries”, highlighted Antonio Camacho, Rili Co-founder. “Rili’s mission is to fight against isolation, allowing people to connect with others you would not be able to reach”.  

Join Rili’s white list

The Rili alpha version is already live for anyone interested in joining the community. You can sign up for the white list and will be notified once you have access to create your own Rili. The app is available for iOS and Android.

Continue Reading

TECHNOLOGY

The lightest smartphone with massive 6000mAh battery HONOR X7b coming to PH on March 9

4:34 p.m. March 7, 2024

HONOR Philippines never stops! After the successful launches of HONOR X9b 5G, HONOR Magic V2, and HONOR X8b, the leading global smart devices provider is expected to launch the HONOR X7b in the Philippines on March 9!  

“We, at HONOR, believe that technology is very inclusive, there is technology that caters to even the most unique requirement there is. We had HONOR X9b 5G that is ultra tough that can withstand harsh drops. HONOR X8b was recently introduced with a massive storage and great camera quality for those who value design and photography. Now, we are welcoming a new addition to our X Series, the HONOR X7b,” said HONOR Philippines Vice President Stephen Cheng. 

Welcoming the HONOR X7b 

HONOR X7b is the latest addition to HONOR’s X Series line-up, offering consumers a reliable, well-rounded device available to consumers at an affordable price. Delivering upgrades in hardware performance, battery performance, and photography capabilities, the new device promises an exceptional, uninterrupted user experience. 

Equipped with a 6,000mAh ultra-large battery, the HONOR X7b delivers the best battery life among all HONOR X Series smartphones to date. It can support various activities for up to 3 days  on a single charge, making it a reliable companion for users on the go. Thanks to HONOR’s innovative battery technologies, the HONOR X7b is the thinnest and lightest smartphone with a 6000mAh battery. The device’s battery maintains over 80% of its health even after three years of usage, ensuring exceptional longevity and reducing the need for constant recharging. 

The HONOR X7b boasts a 108MP Main Camera  with a 1/1.67-inch sensor. To enable the camera to capture bright and vivid shots even in challenging low-light conditions, the HONOR X7b supports 9-in-1 pixel binning, achieving a pixel  size measuring 1.92µm that ensures night colors are faithfully reproduced in images. 

For more information and announcements, you may visit HONOR’s website www.hihonor.com or social media platforms: Facebook (Facebook.com/HonorPhilippines), Instagram (Instagram.com/honorph/) and TikTok Shop: (Tiktok.com/@honorphilippines). To check out HONOR’s complete list of retail stores, go to https://www.hihonor.com/ph/retailers/

In the meantime, check out HONOR’s wide array of mobile phones, tablets, and laptops at any HONOR Experience and Partner Stores nationwide or online via Shopee (https://bit.ly/HONORPHShopee), Lazada (https://bit.ly/HONORPHLaz) and TikTok Shop (https://bit.ly/HONORTikTokShop)

Continue Reading