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Xiaomi opens exclusive service center in Manila

March 9, 2022 8:50 p.m.
Global technology leader Xiaomi inaugurated its second exclusive service center in the Philippines last March 5, as part of its initiative to provide premium after-sales service to its customers.

Located at the ground floor of SM City Manila beside the Manila City Hall, the Xiaomi Exclusive Service Center aims to provide a harmonious experience and luxurious treatment for its consumers, following the opening of the first Xiaomi exclusive service center last December 2021 in Bonifacio Global City. 

Xiaomi fans can expect end-to-end service from product purchase up to after-sales support for the gadgets. 

“The constant support of Xiaomi fans has been critical to our success. So, when it comes to their product concerns and service needs, Xiaomi strives to give the best possible experience to our devoted customers. The inauguration of our 2nd Exclusive Support Center brings to life our promise to provide excellent customer service to the Xiaomi community and that our fans can expect more branches to open in more key cities and extend this exclusive customer service experience to more Xiaomi fans nationwide,” shared Xiaomi Philippines Service Manager, Joel Salera. 

Xiaomi announced last year that part of its goals for 2022 will be ramping up its after-sales service in the country. 

Earlier in 2021, Xiaomi increased its after-sales touchpoints by growing from 10 to 20 service locations across the country, as well as adding 10 additional authorized service centers to serve Xiaomi TV products. A Xiaomi Contact Center was also established to support customers in the Philippines and the Americas. 

Aside from enhanced customer service, Xiaomi fans may enjoy the benefits of Xiaomi’s second exclusive service center promo, which offers a 50% discount on out-of-warranty labor fees.

For more details about Xiaomi and concerns, customers can get in touch with the Xiaomi Toll-free Contact Center at 1-800-1312-0048 for PLDT/SMART or 1-800-8386-5529 for GLOBE. You may also email them at service.ph@xiaomi.com or mi-phfeedback@xiaomi.com or check the official website at mi.com/ph/service/repair.

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Katapult Digital chairman to conduct free brand-building conference in Manila on Thursday

 9:47 p.m. November 5, 2024    

GLOBAL CEO and sports coach James Michael Lafferty will be returning to Manila for a one-day business conference on how to build a top brand nowadays in the age of fast-growing technological revolutions at the Hilton Hotel Newport on Thursday.

Lafferty, the coach and personal adviser of two-time Olympian and Asia’s No. 1 pole vault king EJ Obiena, will conduct a free 2 to 4 p.m. exclusive networking talk on mastering the art of building global brands in an era of rapidly evolving consumer presence.

The two-hour free conference entitled “Building Global Brands” for a limited 30-person attendees plus a livestream availability is organized by Lafferty, who is the chairman of Katapult Digital, and their CEO Francis Uy.

Lafferty, who was recently named for the fourth time as one of the top 100 CEOs by Forbes, has held CEO positions in some of the most iconic branded companies including Procter and Gamble and Coca-Cola.

He is considered one of the world’s leading experts on branding.

Aside from Obiena, former Southeast Asian Games long jump queen Marestella Torres-Sunang was also one of the Filipino national athletes mentored by Lafferty up to now.

Uy will also discuss the Revolution of Artificial Intelligence and Hyper-Targeting and discover how AI and precision marketing are transforming growth strategies and redefining success in the digital age.

For inquiries and interested parties, please RSVP now before spots fill up: Email: roland.espiritu@katapultdigital.com Contact: +639064993789

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SM Super Pets Club offers more than paw-sibilities with new Facebook group

9:40 p.m. November 5, 2024

Calling all fur parents! The SM Super Pets Club Facebook group has officially launched in partnership with Grab Pet, and exclusive promos await! Connect with other pet owners, gain first dibs on new discounts from partner brands, and receive free consultations from veterinarians–all by joining the SM Super Pets Club.

The winning super pet and fur-parent duo pose in matching superhero-themed costumes.

The launch, held at SM Aura’s Paw Park on October 19, 2024, brought together excited pet parents for an afternoon filled with fun, bonding, and exclusive freebies. Pets arrived in their best costumes for a contest that saw both parents and furry friends show off their ensembles on stage.

Pets socialize with one another at SM Aura’s Paw Park, located at Skypark on Level 5.

Paw-syal at SM is now easier than ever with Grab Pet, which allows passengers to bring their fur-babies along for the ride.

With Grab Pet, passengers can safely bring their furry friends with them to any SM Paw Park in Metro Manila.

SM Supermalls continues to be a pet-friendly space, with this latest initiative creating an interactive hub for pet owners to share their experiences, tips, and more. Fur parents can expect more exciting events, deals, and community activities as the group expands.

Join the SM Super Pets Club Facebook group to connect with other fur parents and exchange photos of your pets.

Want to see more highlights from the launch event and learn more about the paw-sibilities that await you? Watch the video here:

https://www.facebook.com/plugins/video.php?height=314&href=https%3A%2F%2Fwww.facebook.com%2Fsmsupermalls%2Fvideos%2F583719037641608%2F&show_text=false&width=560&t=0

If you haven’t yet joined the SM Super Pets Club Facebook group, now is the perfect time to do so. For more information, visit www.smsuperpetsclub.com or follow SM Supermalls on all social media.

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DITO earns global recognition with 5 awards at 21st International Business Awards

8:00 p.m. November 4, 2024

DITO Telecommunity, the fastest-growing telco in the country, continues to prove its grounds as it recently bagged five awards at the recently concluded 21st International Business Awards (IBA) held in Istanbul, Turkey.

DITO won two silver awards- Influencer Marketing Campaign of the Year and Communications or PR Campaign of the Year-Social Media-Focused – for its Galing DITO 2024 campaign, which was launched early this year and headlined by the emerging Pinoy Pop boy group Alamat.

Moreover, DITO’s commitment to innovation was recognized with three bronze awards- Marketing Disruptor of the Year, User-Centered Redesign Drives Conversions Category: Achievement in User Experience, and Fastest-growing Company of the Year in Asia, Australia, and New Zealand.  These awards underscore DITO’s relentless pursuit of enhancing connectivity and customer service experience for the Filipino people.

According to Evelyn Jimenez, DITO Chief Revenue Officer for Consumer Business, these internationally acclaimed awards reinforce DITO’s position as a dynamic force in the Philippine telecommunications industry.

“As a young telco, we’re honored by these global recognitions that not only validate our team’s hard work and dedication but also cement our position in the Philippine telco industry,” Jimenez said.

“The GalingDITO campaign, which champions Filipino talent and excellence, was one of our key initiatives this year. This campaign is more than just an avenue to spotlight homegrown talents but also a reflection of our continuous commitment towards empowering more Filipinos powered by our inclusive, next-generation technology,” Jimenez added.

The IBA, also known as the “International Stevies,” is the world’s premier business awards program, recognizing outstanding achievements in various industries worldwide.

For more information, check out @DITOphofficial at Facebook and Instagram or visit https://dito.ph/.

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