TECHNOLOGY
You’ve Got Spam Mail: APAC accounts for a quarter of global malicious emails in 2022
September 7, 2022 2:05 p.m.
Spam mails have evolved since the first one was sent back in 1978. Its evolutions span from the techniques, tactics, and the latest trends cybercriminals piggyback on to make it more legitimate-looking and urgent-sounding – an effective formula to prey upon an unsuspecting user.
One of Kaspersky’s elite researchers, Noushin Shabab, probed into the spam threat landscape in Asia Pacific (APAC) this year to answer – what if emails do not get opened?
Shabab, presented in front of selected media from the region during Kaspersky’s 8th APAC Cyber Security Weekend, revealed that the region received 24% of the global malicious spam mails being detected and blocked by Kaspersky solutions. This means one in four junk electronic messages were delivered to computers in APAC.
Noushin Shabab, Senior Security Researcher for Global Research and Analysis Team (GReAT) at Kaspersky
Malicious spam is not a technologically complex attack, but when done with sophisticated social engineering techniques, it poses a severe threat to individuals and enterprises alike. These junk mails are sent out in mass quantities by spammers and cybercriminals who are looking to do one or more of the following:
- Make money from the small percentage of recipients that actually respond to the message
- Run phishing scams – in order to obtain passwords, credit card numbers, bank account details, and more
- Spread malicious code onto recipients’ computers
In 2022, more than half (61.1%) of the malicious spam detected in the region targeted Kaspersky users from Vietnam, Malaysia, Japan, Indonesia, and Taiwan.
Shabab cited three main factors which cause the bulk of spam emails targeting APAC —- its population, the high adoption of e-services, and the pandemic lockdowns.
The APAC region has almost 60% of the world’s population and this means that there are more potential victims for scammers here compared to other parts of the world. The extensive use of online services such as online shopping and other online platforms for day-to-day activities here also makes individuals more susceptible to falling victim to scams. There is also the lingering pandemic aftermath which led to lockdowns and work-from-home set up in the region where people took their work computers home. Home networks are usually less protected from cyberattacks.
“Since 2018, the number of malicious spam mails detected by our solutions has seen a gradual decline after its peak in 2019. This, however, does not equate to our mailboxes being cleaner and safer. Our constant monitoring of the current and new Advanced Persistent Threats (APTs) operating in Asia Pacific showed that majority of these notorious threat actors use targeted phishing called spear phishing to crack into an organization’s systems,” reveals Noushin Shabab, Senior Security Researcher for Global Research and Analysis Team (GReAT) at Kaspersky.
The most recent example of an APT targeting key entities in APAC through sophisticated malicious mails is the “Sidewinder” threat actor. Since October 2021, the Sidewinder threat actor has been using new malicious JS code with recently created C2 server domains. The attacker, also known as Rattlesnake or T-APT4, targets victims with spear-phishing emails containing malicious RTF and OOXML files.
Known for targeting military, defense and law enforcement agencies, foreign affairs, IT, and aviation entities in Central and South Asia, Sidewinder is considered one of the most prolific threat actors monitored in the APAC region. Kaspersky experts also recently found spear phishing documents which appear to be aimed at future targets in Singapore.
Some of the main characteristics of this threat actor that make it stand out among the others are the sheer number, high frequency and persistence of their attacks, and the large collection of encrypted and obfuscated malicious components used in their operations. Kaspersky experts, who have been monitoring Sidewinder since 2012, have detected over a thousand spear phishing attacks by this APT actor since October 2020.
Sidewinder also continues to expand its victimology and to sharpen its phishing tactics.
For instance, to reduce the suspicion raised by some of their spear-phishing documents that had no text content, the group followed their first attempt to attack the victim – a spear-phishing email containing a malicious RTF exploit file – with another similar email, but in this case, the title of the malicious document was “_Apology Letter.docx”, and it contained some text explaining that the previous email was sent in error and that they are reaching out to apologize for that mistake.
“There are many more well-oiled APT groups like Sidewinder who are constantly upgrading their tools and tactics to target high-profile victims in APAC through believable spam and phishing emails. The implication for enterprises and government organizations here is that a single malicious email when clicked can crumble your most sophisticated defenses, and usually, APTs like Sidewinder just need one door to open, one machine to infect, and then it can hide and stay undetected for long,” Shabab adds.
APTs target any sensitive data; one doesn’t need to be a government agency, major financial institution, or energy company to become a victim.
The major danger of APT attacks is that even when they are discovered and the immediate threat appears to be gone, the hackers may have left multiple backdoors open that allow them to return when they choose. This increases the importance of guarding mailboxes – an entry point they usually exploit to get a foothold of an organization’s networks.
Employees across all ranks need to be aware of the threats, such as the possibility of bogus emails landing in their inboxes. Besides education, technology that focuses on email security is necessary.
To be able to search for potential spear-phishing signs without diminishing the company’s actual security, Kaspersky suggests private and public companies to install protective anti phishing solutions on mail servers as well as on employee workstations.
Enterprises should also utilize advanced security software that can detect sophisticated APT attacks.
For governments, Shabab suggests defining better spam regulations to curb spam risks. “Fewer spam emails from legitimate organizations means people are less used to receiving unexpected emails every day and are more vigilant when they are being targeted with malicious spear phishing emails,” she adds.
TECHNOLOGY
Rest easy with the Index Sleep Monitor smart sleep band from Garmin
11:09 a.m. August 29, 2025
GARMIN has announced the Index™ Sleep Monitor, an ultra-comfortable and lightweight smart sleep band that tracks sleep for a more comprehensive view of overall fitness and recovery.
Featuring up to 7 nights of battery life with continuous Pulse Ox tracking, the Index Sleep Monitor is worn on the upper arm and tracks sleep stages, heart rate variability (HRV) status, breathing variations, skin temperature and more to calculate a sleep score for users and provide valuable insights about their health.
After a night of sleep, the data seamlessly syncs to the Garmin Connect™ smartphone app and can be combined with metrics from a compatible Garmin smartwatch to fill in gaps in data for users who don’t wear their watch at night or are looking to better understand how well they recovered.
“We are thrilled to add the Index Sleep Monitor to our suite of innovative health and wellness products. Wearing this smart sleep band every night can provide in-depth sleep insights and a more complete picture of fitness and recovery so users can wake up ready to seize the day.” — Susan Lyman, Garmin Vice President of Consumer Sales and Marketing
Rest and recover
Throughout the night, the Index Sleep Monitor tracks the following sleep and recovery metrics, which can then be viewed on the Garmin Connect app:
● Sleep score: Every morning, receive a personalized score (0-100) for last night’s sleep based on sleep duration, stress, sleep stages and more.
● Sleep stages: View light, deep and REM sleep stages and when they occur during the night.
● HRV status: See the previous night’s average HRV and status (balanced, unbalanced, low or poor). After several nights of wear, the smart sleep band will establish a personal baseline to help provide a better understanding of recovery and overall wellness.
● Pulse Ox: Track blood oxygen saturation during sleep1.
● Breathing variations: Used in conjunction with Pulse Ox, view and better understand shifts in breathing patterns while sleeping.1
● Respiration: View respiration rates throughout the night.
● Skin temperature: Track skin temperature changes, which can be related to recent activity, sleep environment, potential illness and more.
● Women’s health tracking: Using skin temperature, women can get more insights into their menstrual cycle, including improved period predictions and past ovulation estimates2. Women can also track their menstrual cycle or pregnancy and get exercise and nutrition education in the Garmin Connect app.
● Body BatteryTM energy monitoring: View energy levels to see if the body is charged or needs more rest. Users who wear a compatible smartwatch while awake can get a more complete picture of their energy levels—day and night.
● Stress tracking: See if last night’s sleep was calm, balanced or stressful.
When it’s time to wake up, the smart wake alarm feature looks at lighter sleep stages during a pre-selected window of time to gently wake users with a light vibration so they feel more refreshed.
Available in two sizes (S-M and L-XL), the Index Sleep Monitor is easy to clean; just remove the module and toss the band into the washing machine on the gentle cycle.
It is for P10,290.00 and available via official Garmin Stores online in Kinetic, Shopee, and Lazada and in all Garmin Brand Stores and Garmin Specialty Stores.
For more information, visit https://ph.garmin.com/.
TECHNOLOGY
Time to make your moment: OPPO Reno14 Series 5G now available for pre-order
9:11 p.m. August 10, 2025
OPPO’s latest smartphone series is now available for pre-order in the Philippines—and it’s built for those who want to turn everyday moments into stories worth sharing.
The OPPO Reno14 Series 5G brings together AI-powered photography, vivid 4K video, sleek design, and powerful performance, all in one beautifully crafted device. Whether you’re creating content, diving into your favorite game, or simply making your moment, the OPPO Reno14 Series 5G makes it effortless to discover and explore—without compromise.
Your Studio, In Your Pocket
Capture yourself at your best with AI Portrait capabilities that naturally refine lighting, angles, and facial details—no filters or editing apps needed. Want to adjust after the shot? Features like AI Recompose and AI Perfect Shot help you fix framing, expressions, and more—all within the native camera.
Even in low light, the Ultra-Clear Low-Light Camera System and AI Flash Photography keep your shots vivid and full of life—perfect for nights out, concerts, and candle-lit dinners.
Powered by next-gen chipsets, MediaTek Dimensity 8450 for OPPO Reno14 Pro 5G, Dimensity 8350 for OPPO Reno14 5G, and Snapdragon 6 Gen 1 for OPPO Reno14 F 5G, you can count on a fluid experience whether you’re gaming, streaming, or multitasking.
Smart features like AI HyperBoost 2.0 and AI LinkBoost 3.0 optimize gameplay, prevent lag, and keep your connection smooth wherever you are.
Designed to be seen
The Iridescent Mermaid Design of the OPPO Reno14 Series 5G is more than a color, it’s a statement. Inspired by the shimmer of light underwater, the finish is paired with Velvet Glass and aerospace-grade aluminum for a look and feel that’s luxurious, durable, and uniquely OPPO.
TECHNOLOGY
Concentrix Philippines releases iX Hero
9:21 p.m. July 30, 2025
Concentrix Corporation, a global technology and services leader that’s also the Philippines’ largest private employer, today announced the newest release of iX Hero: the company’s agentic AI-powered application that works together with a human in the loop to supercharge the way customer experience is delivered.
Joining the launch of iX Hero in the Philippines were Concentrix Chief Product Officer Ryan Peterson; Global Vice President, Product Management, Craig Cotton; and Vice President, Product and Domain Leader, Ratna Puri, together with Concentrix Philippines Executive Vice President and Chief Business Officer Amit Jagga, as well as Vice President for Transformation and Delivery Shared Services Larah Sta. Maria. The Department of Information and Communications Technology (DICT) represented by Assistant Secretary Migui Planas was also present for the event, which included a demo of the application and other AI-driven products in the Concentrix Intelligent Experience (iX) suite.
iX Hero supercharges advisor performance through multiple AI-driven features: from automatic conversation transcription and knowledge apps that find and surface ready-to-use answers to customer questions, to noise cancellation that cuts out distracting background noise and speech harmonization that helps every word during a conversation shine through, all the way to generating transaction summaries and insights that offer coaching tips for improvement – all in one place, all in real-time. It’s akin to giving the advisors superpowers that lead to faster onboarding, better performance, and smarter conversations, so they can focus on what matters most: the customers.
According to Concentrix Chief Product Officer Ryan Peterson, “iX Hero is the culmination of decades of Concentrix expertise in AI and automation, built on insights and fine-tuned from millions of interactions. As a company that supports over 2,000 of the world’s leading brands, we know what it takes for AI to complement human ingenuity because we’ve developed the products that have achieved concrete outcomes and growth for our people, clients and business.”
Enabling Job Access and Inclusivity
iX Hero’s impact to the workforce journey starts at the very beginning – helping job applicants get hired. One of iX Hero’s features called Harmony, fine-tunes speech patterns for clearer pronunciation, making sure every word lands perfectly while keeping voices natural and authentic, and has been piloted in the language assessment part of Recruiting in Concentrix Philippines. In the integrated business solutions industry where clear communication is essential, language skills tests are the first part of the recruiting process. During its pilot in the country prior to the launch, iX Hero’s Harmony enabled applicants’ speech to be clear and easy to understand while retaining their authentic voice, enabling passing scores for those who would otherwise not be able to move on to the next stages of the recruiting process due to language proficiency challenges on speech. As iX Hero is also deployed in the advisor workspace once they are hired, the real-time support continues, leading to superior performance and resulting in game-changing customer experiences.
According to Concentrix Philippines EVP and Chief Business Officer Amit Jagga, “Having the Harmony feature in iX Hero is a perfect example of how AI helps provide access to employment and greater job inclusivity for many Filipinos, in addition to upskilling. More than just a tech product launch, iX Hero represents our commitment to harnessing AI for good and keeping humans at the heart of digital transformation.”
According to DICT Assistant Secretary Planas, “In the DICT we have a slogan that says ‘Walang Iwanan sa Digital Bayanihan’, meaning “no one left behind,” which underscores the government’s mission for every Filipino to have access to technology, connectivity and with it, future-ready jobs. It is very encouraging to have private sector partners like Concentrix who contribute positively to this mission, in a very tangible way, through AI-powered products like iX Hero that can scale in use throughout the country, not just where the organization operates but also as it extends to Concentrix clients and partners who will use it as a solution and tool for their own workforce.”
Real-world results from iX Hero include 20% efficiency gains from quicker adaptation and skill acquisition in a supportive learning environment for sustained professional growth, 22% reduction in average call handling times, 13.5% increase in customer satisfaction and 30% improved communication from speech clarity, language proficiency and non-verbal skills. iX Hero received the TMC Generative AI Product of the Year Award and Concentrix’s iX Product Suite has already received over 20 industry awards globally.
For more information, meet iX Hero on the company website.
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