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Tabuena quashes Mondilla in playoff to capture ICTSI Luisita golf crown

March 25, 2022 8:19 p.m.

TARLAC – Miguel Tabuena showed firm resolve in the clutch and staying power in debilitating heat, foiling Clyde Mondilla’s scorching rally with a six-foot birdie putt on the second extra hole to capture the ICTSI Luisita Championship here yesterday.

Both birdied the tough closing par-4 hole in regulation in separate flights with Mondilla doing the feat first off a superb 56-degree wedge shot from 96 yards to within five feet to spike a closing 65 highlighted by four straight bogeys from No. 4.

Tabuena, on the other hand, bounced back from a disastrous bogey on the 17th with a birdie putt from close range off a near-perfect drive to save a 70 and tie Mondilla at nine-under 279.

But after both matched pars on the first playoff hole, also on No. 18, Tabuena proved steadier in the end, drilling a delicate putt back on the 18th after Mondilla flubbed his own bid from 10 feet and ending up on top in the P2 million championship that kicked off the new Philippine Golf Tour season after a year-long break due to global health crisis.

The victory, worth P360,000, likewise extended the ace shotmaker’s winning run at the Robert Trent Jones, Sr.-designed layout to four, including the Philippine Open in 2015.

“I struck the ball better compared to the first three days but I didn’t putt as well that’s why I didn’t have as many birdies,” said Tabuena, who had five birdies against three bogeys in his closing pair of 35s.

“But I’m pretty happy with the outcome, obviously. But a win is a win and it’s my first win as a married man, so thank you Lord,” added Tabuena, who married his long-time Lauren Nocum in the US last month.

Despite his big lead following Michael Bibat’s early meltdown, Tabuena knew someone very familiar with the tight, challenging course would step up and mount a charge.

“Congrats to Clyde, he played the best round, but I wasn’t so shocked (of his comeback),” he said of Mondilla. “I was expecting someone to chase me and I had very good feeling it would be Clyde, who basically practiced and lived here for few months before the pandemic so he really knew the course.”

Mondilla missed duplicating his feat at Pradera Verde two years ago but admitted he yielded to a better player.

“Getting to the playoff was something, considering that I was down by five. My putting just clicked and I was in the hunt,” said Mondilla, who actually fell by as many as seven with a bogey on No. 2 which Tabuena birdied in a flight behind.

“But I misread my line of putt (on the second playoff hole). But that’s okay, me mas magaling pa kesa sa akin (there’s someone better than me),” said Mondilla, who had hoped to match his feat at ICTSI Pradera Verde where he also rallied from five down in the final round and best four others in the playoff in the most crowded playoff cast in PGT history in Jan. 2020 before the circuit took a long break due to global health crisis. He received P236,000.

Earlier, Tabuena pounced on Bibat’s early stumble to build up a big cushion, only to find himself faced with a tougher task of stopping a hot-finishing Mondilla on his tracks.

As the Del Monte native strung up four straight birdies from No. 4 to launch his fightback and sustained it with four more birdies in the last 10 holes, Tabuena went on a roller-coaster ride, mixing two birdies with two bogeys from No. 4 to the 14th, enabling Mondilla to force a tie at eight-under overall.

He birdied the 16th to regain the lead but stumbled with a bogey on the 17th and needed to produce a birdie on the 72nd hole to force a playoff.

Amateur Perry Bucay also proved to be a revelation, finishing a strong joint third with third round joint leader Michael Bibat at four-under 284 total after a 70 in sweltering heat.

His confidence boosted by a fiery 66 Thursday that lifted him from joint 15th to joint fourth, Bucay snapped a one-birdie, one-bogey game with three birdies in a four-hole stretch from No. 12 and could’ve claimed solo third if not for a bogey on No. 17.

Still, it was impressive stint for the rising amateur star, who turned in a pair of so-so 74s in the first two rounds but went on a birdie-spree in the third day before closing out with another under-par card.

He nearly upstaged Bibat, who sparked hopes of ending a long title spell after forging ahead with Tabuena with a second 68 in three days Thursday. But the 2013 ICTSI Pueblo de Oro champion failed to recover from a bogey and double bogey stumble on Nos. 1 and 3, respectively, and yielded two more strokes on the first two holes at the back.

But he birdied two of the next three, missed a chance on the 16th and parred the rest for a 75. He took home P136,000 with Bucay claiming the low amateur trophy in the 72-hole championship organized by Pilipinas Golf Tournaments, Inc.

Reymon Jaraula carded a 70 and Lascuña shot a 71 as they shared fifth at 286 worth P96,000 each while Zanieboy Gialon matched par 72 for seventh at 287 worth P76,000, and rookie pro Sean Ramos fumbled with a 75 and tumbled to eighth at 288 for his first paycheck of P66,000.

Next up for the PGT is the ICTSI Splendido Challenge on April 18-22 to be held with the 54-hole Ladies PGT at Splendido Taal Golf Club in Tagaytay.

NEWS

COA files 4 fraud audit reports worth over ₱275 million for Bulacan flood control projects

9:19 p.m. February 13, 2026

THE Commission on Audit (COA) has filed four Fraud Audit Reports (FARs) before the Office of the Ombudsman involving more than ₱275 million worth of flood control projects in Bulacan, citing alleged ghost projects, unauthorized site relocations, payments for pre-existing structures, and serious documentation deficiencies.

The projects were implemented by the Department of Public Works and Highways (DPWH)–Bulacan 1st District Engineering Office and awarded to SYMS Construction Trading and Wawao Builders.

COA said the filing of the cases underscores its commitment to transparency and accountability to ensure that public funds intended for flood mitigation are properly used.

Based on physical inspections, geotagged photographs, and historical satellite imagery, state auditors reported recurring irregularities:

Ghost projects: No flood control or riverbank protection structures were found at approved project sites, despite reports that the projects were completed or substantially accomplished.

Unauthorized relocation of sites: In several instances, DPWH representatives allegedly led inspectors to locations different from those specified in approved plans and contracts, without revised plans or written authority.

Payments for pre-existing structures: Satellite imagery showed that some riverbank protection structures already existed prior to contract effectivity, raising the possibility that payments were made for works not newly constructed.

Documentation deficiencies: Required documents, including as-built plans, detailed cost breakdowns, Statements of Work Accomplished, and approved master plans, were either incomplete or missing, undermining the credibility of reported accomplishments and payments.

Audit Coverage

The fraud audit stemmed from a directive issued on Aug. 12, 2025 by COA Chairperson Gamaliel A. Cordoba ordering an immediate review of DPWH flood control projects in Bulacan covering July 1, 2022 to May 30, 2025, following public concerns over alleged ghost projects and corruption.

Disputed Projects

Hagonoy, Bulacan (SYMS Construction Trading)

The ₱67.55-million project involved the construction of a reinforced concrete flood control structure at Barangay Santa Monica (Purok 6 to Purok 7). COA reported that no such structure was found at the designated site despite the project being declared 100 percent complete as of June 11, 2024 and fully paid by June 19, 2024. Auditors also noted indications of unauthorized site changes and missing required documents.

Pandi, Bulacan (SYMS Construction Trading)

The ₱39.60-million riverbank protection project at Barangay Malibong Bata was allegedly built at a location different from that specified in approved engineering plans, without documented authority for relocation. Structures found at both the approved and identified sites could not be conclusively linked to the contract. Several key documents were also missing.

Baliuag, Bulacan (Wawao Builders)

The ₱72.37-million Phase IV riverbank protection project at Barangay San Roque was reportedly constructed at a site different from that indicated in the approved bid plans. The structure bore markings corresponding to another project. Geotagged progress photos used to support payments were taken before the issuance of the Notice to Proceed and pointed to a different barangay. COA also cited overlapping project locations with another flood control contract and incomplete documentation.

Plaridel, Bulacan (Wawao Builders)

The ₱96.50-million flood control structure along the Angat River in the Lumang Bayan section was found to have existing structures at the site at least 90 days before contract effectivity, based on satellite imagery and inspection. The structures bore markings of different contract IDs and differed in design from approved plans. Despite this, the project was reported 100 percent complete within 65 days from contract effectivity. Auditors again noted missing supporting documents.

Possible Violations

COA said those involved may face charges for violations of Republic Act No. 3019, or the Anti-Graft and Corrupt Practices Act, as well as malversation and falsification of documents under the Revised Penal Code. Possible violations of COA Circular No. 2009-001 were also cited.

The audit body said additional reports may be filed with the Ombudsman as investigations continue, in line with President Ferdinand Marcos Jr.’s call for transparency and accountability in government spending.

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NEWS

ILO study says TNVS drivers earn way above minimum wage

8:49 p.m. February 11, 2026

Transport network vehicle services (TNVS) riders and drivers receive above the mandated minimum wage in the Philippines, according to a recent study commissioned by the International Labor Organization (ILO).

In the “2025 Platform Work Survey: Philippines” presented during the Department of Labor and Employment’s (DOLE) 2026 National Tripartite Conference, it also noted that digital platforms are a major source of livelihood in the country because of the flexible working arrangements they offer.

According to the survey that covered 12 out of 17 regions in the country, the average net earnings of a TNVS rider or driver per week reach P6,704.00, net of costs, as opposed to the average minimum wage of approximately P498 to P695 per day or P4865 weekly set by the government. 

The survey was conducted from June to December 2025 and interviewed 400 respondents from nine platforms providing food delivery, logistics and parcel delivery, and ride-hailing services. It has a margin of error of 5 percent.

The ILO commissioned a comprehensive survey on platform work, including delivery and TNVS riders and drivers, to analyze the working conditions of workers in the platform economy, document labor practices, assess the impact of digital platforms on employment, and inform enterprise formalization and social protection strategies.

Based on the ILO study, nearly 90 percent of the riders and drivers indicated that they have access to social protection provided by the platform, including health insurance, insurance for workplace injury, and pension plan or retirement benefit. 

Among the top reasons the TNVS riders considered for choosing this industry are flexibility, which allows them to select their schedules and attend to family and personal matters, and decent earnings, which they deemed better than other available jobs.

According to riders and drivers, there are platform initiatives to improve their working conditions, such as increasing earnings and incentives, enhancing training and safety, and improving operational support and communication channels.

The study also noted that ride-hailing app platforms are specifically focusing on facilitating mandatory government benefits—Social Security System (SSS), PhilHealth and Pag-IBIG—to their drivers.

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NEWS

DigiPlus deepens investments in Customer Care across BingoPlus, ArenaPlus, and GameZone

6:12 p.m. February 10, 2026

DigiPlus Interactive Corp. (DigiPlus), the pioneer and leading digital entertainment provider behind BingoPlus, ArenaPlus, and GameZone, continues to strengthen its investments and capabilities in customer care, reinforcing its commitment to providing reliable, player-first support across its platforms.

The company reports that its 24/7 customer service operations are now backed by a 450-strong workforce, reflecting sustained investment in high-caliber talent, intensive training, and rigorous service standards. These investments underpin DigiPlus’ efforts to build a scalable customer support organization that champions service quality and upholds Responsible Gaming for players.

“As a leader in digital entertainment, we recognize our responsibility to build and sustain a customer-first service culture,” said Carlos Feliciano, Customer Service Director at DigiPlus. “By designing a scalable, future-ready framework and streamlining processes for simplicity and speed, we aim to make support effortless and intuitive—and elevate the overall customer experience for BingoPlus, ArenaPlus, and GameZone players.”

A more robust training framework to build a high-caliber, human-centered team

Great service starts with a strong training foundation. In 2025 alone, the DigiPlus customer service team collectively logged over 87,000 training hours. DigiPlus has since expanded its customer care training programs to ensure teams are equipped to thrive in fast-paced and complex business operations. Recognizing the need for more immersive learning beyond traditional classroom instruction, the company enhanced its training framework to better prepare customer service teams for real-world scenarios.

The updated approach blends foundational learning with guided, hands-on experience, allowing frontliners to apply skills early while receiving structured coaching from senior team members over an extended, progressive training period. This ensures that BingoPlus, ArenaPlus, and GameZone customer-facing teams are confident, capable, and ready to deliver consistent, high-quality service.

Alongside capability-building, DigiPlus emphasizes human-centered service. Customer care teams are trained to prioritize meaningful conversations over scripted responses, respect players’ time, and resolve concerns more effectively by viewing each interaction as part of a broader customer journey.

Readiness to provide Responsible Gaming support for players

Responsible Gaming remains a key pillar of DigiPlus’ customer care strategy. Customer service teams also undergo a dedicated Responsible Gaming training module that equips them to recognize potential indicators of gaming-related concerns among customers and respond with professionalism, empathy, and appropriate support.

As part of this approach, customer care teams are trained to guide players through available Responsible Gaming tools and safeguards on the platforms, such as options to manage gaming duration or schedule, set limits on deposits or spending, or request self-exclusion or temporary account deactivation. These Responsible Gaming tools are designed and pioneered by DigiPlus to help protect players and encourage more mindful and balanced gameplay.

Where customers require additional well-being support, customer frontliners may also direct players to further resources, including the EmbracePLUS mental health helplines (Smart: 0908-235-2351, Globe: 0956-392-1924; open daily from 12:00 PM to 8:00 PM), which provide Psychological First Aid, and other independent support organizations.

Scaling customer engagement efficiencies in 2026

Looking ahead to 2026, DigiPlus aims to further strengthen customer service operations by driving greater efficiency through innovation. The company plans to continue enhancing processes and responsibly leveraging technology to streamline workflows, improve response times, and enable smarter, more personalized customer support—laying the groundwork for a scalable and future-ready service experience.

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